You can choose a content type or create custom types, and quickly draft the content in the app, no technical chops required. “The promise of a hybrid CMS with drag-and-click content creation, management, delivery and distribution to Salesforce and other digital platforms — through headless APIs — will create … The Industries & Alliances organization at Salesforce is delivering Salesforce Hybrid CMS Academies. However, it’s technically a hybrid, since Community Cloud provides front end components out-of-the-box for the presentation layer. However, Salesforce CMS looks like the need of the hour. In the past, Salesforce has launched Salesforce Sites as its content management space, but after acquiring a few big customers, they dropped it. And their positioning as a hybrid CMS is also in line with market trends and what customers demand from marketing and CRM platforms. In today’s … And non-Salesforce customers should wait until Salesforce outlines a clear CMS roadmap and reaches a maturity with which it can serve enterprise CMS needs. We will provide an enablement learning journey resulting in CMS Proficiency for our Partners. ”-Anna Rosenman, VP of product marketing for Community Cloud, Commerce Cloud, and Salesforce CMS. Learn how … Go far fast by connecting content to CRM data. In general, Salesforce CMS lets your team create content in a central location and syndicate it to any digital touchpoint. Salesforce values your privacy. unsubscribe at any time. “Your teams can create content in a central location, and syndicate it to any digital touchpoint, whether … Yes, I would like to receive the Salesforce Weekly Brief as well as marketing Forrester named Salesforce … We will provide an enablement learning journey resulting in CMS Proficiency for our Partners. © Copyright 2020 | Ameex Technologies Corp | Privacy Policy | All rights reserved. With Salesforce CMS, users like Andy Jones from NOW TV, a streaming service from Sky, can empower business users who create content faster than ever. Both of these tools are developer-friendly, too, which is perfect if your design and development teams want to build the experience with code. Instead of creating content blindly, teams can kick off the content creation process informed by customer data. With Salesforce CMS, we can expect to fill the gap by using its abilities to help in enterprise data & content. I can Various trademarks held by their respective owners. If you want to deliver content onto a third-party site, experience, or mobile app, you can use our headless APIs to deliver content smoothly. One of the biggest challenges for businesses today has been to build an extensible platform that can integrate with other systems like connectors, tracking, asset management, object storage, etc. Let’s dig into more details for the Marketing Cloud integration. We will provide an enablement learning journey resulting in CMS Proficiency for our … Create and share content across channels with the Salesforce content management system. In today’s … You may come across the term ‘Hybrid CMS’ when doing more research. The new hybrid CMS from Salesforce aims to empower customers to easily create content and then deliver it in any channel – all connected to customer data through Salesforce’s CRM. Salesforce CMS (Content Management System) hosts all the Pardot email builder images. It was announced in Dreamforce ’19 and is generally available from Winter ’20. Add to Favorites. With our hybrid CMS, you can author content once and deliver it anywhere, in or out of Salesforce. Salesforce CMS is a hybrid CMS, which means your teams can create content in a central location, and syndicate it to any digital touchpoint, whether it’s an experience is powered by Salesforce or another system. With a hybrid CMS, the ready-made front-end templates allow for better experience regarding the integration of different tools and technologies such as Slack, Salesforce, and Google Analytics. More specifically, however, the new Salesforce CMS … Andy explains that “content creators go from exposure to mastery quickly.” There is no need to wait six months for an IT or design team to create visual and beautiful content. Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States, Please read and agree to the Master Subscription Agreement, One for All, All for One: A Manifesto for Brands To Usher in a New Era of Interdependence, How the Retail Customer Experience is Changing: 4 Ways Stores and Online Shopping Have Evolved, How to Make an Emergency Customer Communications Plan. Salesforce CMS is a hybrid CMS, which means your teams can create content in a central location, and syndicate it to any digital touchpoint, whether it’s an experience powered by Salesforce or another system. How is Salesforce positioning its CMS? Sales Force Automation. Salesforce Hybrid CMS Academy – September 2020 The Industries & Alliances organization at Salesforce is delivering Salesforce Hybrid CMS Academies. Salesforce CMS is a hybrid Content Management System. The Industries & Alliances organization at Salesforce is delivering Salesforce Hybrid CMS Academies. All rights reserved. "This is less about a CMS and more about what our customers are trying to do. Having been in the content management space for more than a decade, I must say this has been one of the most interesting times to live in. Salesforce’s site.com was launched in 2012 with few big enterprises coming onboard but faded away after it became very difficult for Salesforce to meet the evolving content needs of large enterprises. But enterprise clients would not view Salesforce CMS as a replacement for their existing CMS right now. Companies are trying to create a consistent customer journey and keep content moving. Get Started with Salesforce CMS ~10 mins. Salesforce CMS is a hybrid CMS, which means your teams can create content in a central location, and syndicate it to any digital touchpoint, whether it’s an experience powered by Salesforce or another system. Join our Product Managers to learn how you can serve Salesforce CMS content with marketing emails, a Heroku App and Commerce Storefront. Content Management has always been a weak spot for Salesforce, and many in the industry expected an acquisition of a big player in the CMS / DXP space, but with the recent investment in Automattic and CMS developed in-house, Salesforce has made it very clear. And explore all you can do with a CMS designed to liberate content creators on the Salesforce CMS Basics Trailhead. This, however, is nothing new, as industry analyst Tony Byrne of Real Story Group points out in a blog after the Salesforce CMS news broke. tags ~35 mins. We’ve come a long way from panic-buying toilet paper. We will provide an enablement learning journey resulting … Listing: CMS Content Type Creator Allow the provider to contact me by email, phone, or SMS about other products or services I might like At a glance, Salesforce says the new CMS is a hybrid CMS designed to allow content creators to draft content and syndicate to external systems to hit sites, mobile apps, desktops, and screens of every kind. Salesforce CMS is now a hybrid CMS, which means you can create content in a central repository and share it to any endpoint, including experiences and sites powered by systems other than Salesforce. Salesforce Hybrid CMS is a comprehensive approach to Digital Experience Management. Get the latest stories from The 360 Blog, every week. All global enterprises have learnt from the pandemic is on the importance of connected thriving and… Read More, Traditionally, insurance software have been implemented across global enterprises as on-premises… Read More, The world has changed drastically requiring quick adaptability throughout the retail industry in… Read More, At the onset of COVID-19, the Banking and Financial Services industry has been staring at… Read More, It is Digital Disruptions that Drive Outstanding Patient Outcomes!!! Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to … But Salesforce customers should keep a close watch since the new CMS functionality is expected to impact their B2C and B2B Commerce solution first. communications regarding Salesforce products, services, and events. Delete Custom Content Types for Salesforce CMS Report on Deflections: The Deflection Signals Framework Deploy a Community from Sandbox to Production Documentation Version. We will provide an enablement learning journey resulting in CMS … General Information. The right digital experience platform (DXP) can help you combine CRM and CMS. These tools can easily be plugged in by the marketers themselves. A Hybrid CMS uses a Headless Architecture with REST-ful Content API to provide Content as a Service (CaaS) for your existing and upcoming touchpoints, while also offering deep 3rd party integrations (your e-commerce system, for example) where necessary.. However, this time it looks Salesforce CMS with its hybrid capabilities and functions can be promising to many companies pursuing digital transformation projects. But, the problem lies with traditional content management systems. salesforce help; salesforce training; salesforce support. Start new … Learn how to deliver relevant content experiences across customer journeys with our custom course on Trailhead, our free learning platform. Legacy CMS’ are designed for a single touchpoint, not an ever-evolving, omni-channel, customer journey. Hybrid CMS. I see a good opportunity for small and medium Salesforce users with minimal content management needs to quickly leverage the hybrid CMS to connect data for understanding their users better and to deliver a personalized experience anywhere. Every piece of content should address customer pains, needs, questions, and desires. Salesforce officials recently shared those thoughts with CMSWire about the new kid on the block in the WCM world, The Salesforce Content Management System (CMS), a hybrid CMS the … Imagine having the ability to take a CRM record and translate the rows and columns into rich, visual content, like a banner, tile menu, or engaging promotional CTA. Salesforce CMS is built natively on the world’s #1 CRM, so you can deliver personalized experiences at every step. Join our Product Managers to learn how you can serve Salesforce CMS content with … They want to cement their position as a leader in the DXP race and to provide customers with an easy-to-use, flexible, content management system that can scale up and also deliver 1:1 personalization. Where can I find pricing? Salesforce CMS addresses these common content challenges and promises more. Reach any channel. Unlike the previous attempts, I see a much stronger intent from Salesforce. Salesforce Hybrid CMS – Is it going to shake things up in the CMS space. Sep 23, 20208:30am-11:30am PDT. If you want to add content to an experience built with Salesforce, your users can choose from two of our “what-you-see-is-what-you-get” (WYSIWYG) tools: Experience Builder and Commerce Page Designer. Where can I find pricing? In today’s world, companies are working to create, deliver, and personalize content to their customers at every touchpoint. Salesforce CMS is a hybrid CMS, meaning your teams can create content in a central location and syndicate it to any digital touchpoint, whether it’s an experience powered by Salesforce or another … Salesforce CMS … The Industries & Alliances organization at Salesforce is delivering Salesforce Hybrid CMS Academies. You can create and manage content from a single location, then use that in multiple places. Salesforce Content Management System is a hybrid CMS that helps companies to easily create, edit, organize and deliver content at any channel or device. Functional cookies enhance functions, performance, and services on the website. Trail: Business Users. A hybrid CMS, with both the pluses of coupled CMS and the flexibility of headless, provides a crucial building block for better digital experiences. "However, this is likely by design, as Salesforce has long believed that what is needed is a hybrid CMS that is lighter and has a better capacity for connectivity to CRM," Miller said. Bring your vision to life in any format Build blogs, news, events, social, email, and so much more. Incomplete. But that has changed with the recent launch of the Salesforce Content Management System (Salesforce CMS) – a hybrid CMS system designed to help Salesforce users create and deliver content on any channel or device.. As a result, customers with Salesforce … With our hybrid CMS, you can author content once and deliver it natively to commerce sites, portals, or mobile apps. © Copyright 2020 Salesforce.com, inc. Salesforce refers to its CMS as a hybrid CMS. We built Salesforce CMS to help empower teams, from novices to experts, to create content, and then it deliver to any channel – all connected to customer data. Learn how … Salesforce Hybrid CMS Academy – October. The CMS’s primary target is Salesforce’s already existing customer base who can now manage content on their websites, mobile apps and e-commerce sites using a homegrown solution. Salesforce CMS is a hybrid CMS, meaning your teams can create content in a central location and syndicate it to any digital touchpoint, whether it’s an experience powered by Salesforce or another system. Today, we are announcing Salesforce Content Management System (CMS) — a hybrid CMS designed to help you easily create and deliver content to any channel or device. These five tips will help your business activate and connect with customers, employees, and community during a crisis. As CMSs have become a more mission-critical, strategic part of the MarTech Stack, the launch of Salesforce CMS doesn’t come as a surprise. When this experience is seamless, I’m a fan. By strengthening their CMS capabilities, Salesforce can be well-equipped to compete with other Digital Experience Platform providers such as AEM, Acquia, Sitecore, Liferay, etc. A hybrid CMS, with both the pluses of coupled CMS and the flexibility of headless, provides a crucial building block for better digital experiences. Salesforce’s hybrid CMS will help content creators draft content and syndicate across Salesforce platforms and other systems. But, if the email and site are inconsistent, I get frustrated, and I’m not alone. The new hybrid CMS from Salesforce aims to empower customers to easily create content and then deliver it in any channel – all connected to customer data through Salesforce’s CRM. According to Anna Rosenman, Salesforce’s VP of Marketing Community Cloud and B2B Commerce,  “the built-in flexibility is the differentiator as the hybrid CMS provides a native experience channel or touchpoint, but also gives you the flexibility to present content to any touchpoint built on a third-party system.”. Salesforce Hybrid CMS is a comprehensive approach to Digital Experience Management. ... with on-premise on top of its unprecedented growth in the cloud actually positions SAP in an even better place than Salesforce for those who use a hybrid (cloud and on-premise) environment. The hybrid CMS offers drag-and-drop functionality, APIs and connectors to a wide array of third-party sites and platforms, and data personalization that allows users to create unique content based on what they know about customers from data contained within other Salesforce systems. We will provide an enablement learning journey resulting in CMS Proficiency for our Partners. The Industries & Alliances organization at Salesforce is delivering Salesforce Hybrid CMS Academies. Learn all about the new Salesforce Hybrid CMS and how it can serve as a content hub for content in the organization. Ranga Srinivasan, President and CTO at Ameex Technologies, 5 Step Guide to Successfully Implement Journey Builder, 5 Reasons Why Drupal 9 Could Accelerate Your MarTech Stack’s Performance, Driving Conversions Through Deep Personalization | Customer Data Platform Strategies, Ameex's Sybl Bot Sneak Peek | AI-driven Chatbot Assistant for your daily tasks, Retail’s New Normal: Factors that drive Survival and Success, COVID-19 bearing on Banking and Financial Ecosystem, Technology Disruption in the Pharma industry. Learn more about Salesforce CMS. Salesforce is taking a bold marketing position that makes sense in the DXP and content management space – even more so if you are buying into the Salesforce ecosystem with its extensive library of third-party apps. In the past, Salesforce has launched the site as CMS, but they dropped it! “A hybrid CMS provides a native experience channel or touchpoint, but also gives you the flexibility to present content to any touchpoint built on a third-party system,” she explained. Every morning as I take the train to work, I scroll through Instagram and email. Content creators can also develop content collections, which are like playlists of content that can be added to different experiences. The CMS’s primary target is Salesforce’s already existing customer base who can now manage content on their websites, mobile … Salesforce CMS is a hybrid CMS, meaning that you can create content inside of Salesforce CMS and extend it to any touchpoint — even third-party digital channels. Connect with salesforce.com customers, partners, product specialists and employees to learn, get answers to your questions and share new ideas. We now have a unique opportunity to break away from the old me-first ways of thinking, doing, and being. Bring your vision to life in any format Build blogs, news, events, social, email, and so much more. Pricing varies … This means that the assets stored in Salesforce CMS can be distributed to various digital touch-points (and so, are not only restricted to the Salesforce endpoints listed above). Authored by Ranga Srinivasan, President and CTO at Ameex Technologies on 27 Nov 2019. Home > Learning Hub > Content Marketing > Salesforce Launches New Hybrid CMS Platform 'Salesforce CMS’ NOVEMBER 12, 2019 Demand owns content, and with the release of ' Salesforce CMS With Salesforce CMS, Brandon can distribute his fabulous content across channels such as B2C Commerce, Marketing Cloud, Heroku, or LEX apps. With Salesforce CMS, any user can create, manage, and deliver content. Salesforce CMS offers drag and drop interfaces, headless APIs that can put content across websites, mobile apps, desktop and other screens – and more importantly personalize content to customers at every touchpoint. GM and SVP, Community Cloud and B2B Commerce at Salesforce. Salesforce is taking a bold marketing position that makes sense in the DXP and content management space – even more so if you are buying into the Salesforce ecosystem with its extensive library of third-party apps. And their positioning as a hybrid CMS is also in line with market trends and what customers demand from marketing and CRM platforms. Create Content in Salesforce CMS … How is Salesforce positioning its CMS? Plus, Salesforce CMS lets you turn your data into content. We saw an obvious path to a better experience.”. Salesforce refers to its CMS as a hybrid CMS. Add to Trailmix. Salesforce CMS Basics. To learn more, visit our Privacy Statement. They can build an experience declaratively, and drag content components right onto the website, portal, forum, or commerce storefront. Salesforce CMS is a hybrid CMS, which means your teams can create content in a central location, and syndicate it to any digital touchpoint, whether it’s an experience is powered by Salesforce … Until recently, Salesforce had not invested in having a fundamental piece of marketing strategy, its own CMS. Join our Product Managers to learn how you can serve Salesforce CMS … Until recently, Salesforce had not invested in having a fundamental piece of marketing strategy, its own CMS. And, more often than not, I end up visiting an ecommerce site or a blog. Learn about CMS Workspaces, Channels, and Contributors ~10 mins. The addition of CMS could potentially shake up the DXP / CMS landscape, especially big players like Adobe, Sitecore, Acquia and Oracle. When it comes to selecting a CMS, Paul McMahon, managing director at Accenture Interactive, agrees. Salesforce CMS is missing that fully blown structure, templates, front-end controls and themes. The Industries & Alliances organization at Salesforce is delivering Salesforce Hybrid CMS Academies. We use three kinds of cookies on our websites: required, functional, and advertising. Incomplete. Salesforce has recently announced the launch of Salesforce Content Management System (CMS) — a hybrid CMS designed to help you easily create and deliver content to any channel or device. Forrester named Salesforce … Their investment in Automattic – the company that owns WordPress, while building a hybrid CMS from ground up shows their commitment to build a feature-rich CMS in the long run. The start-to-finish process for setting up the email builder is defined in Salesforce > Setup > Email Setup. The right digital experience platform (DXP) can help you combine CRM and CMS. By submitting this request, you agree to share your information with Salesforce and the provider of this listing, Salesforce Labs. By Ranga Srinivasan, President and CTO at Ameex Technologies Corp | Privacy Policy | all rights.. Attempts, I ’ m not alone content experiences across customer journeys with our hybrid CMS, you can personalized... Crm data Copyright 2020 | Ameex Technologies Corp | Privacy Policy | all rights reserved CMS were immediately clear content! Workspaces, channels, and drag content components right onto the website, portal, forum or... When it comes to selecting a CMS designed to liberate content creators can also develop collections., and events digital experience platform ( DXP ) can help you combine CRM and CMS about CMS Workspaces channels. As I take the train to work, I ’ m not alone companies are trying to create,,... Its hybrid capabilities and functions can be promising to many companies pursuing digital transformation projects they dropped!. Single touchpoint, not an ever-evolving, omni-channel, customer journey and keep content moving Nov! Both worlds, ” he says and manage content from a single location, then use that in places! Teams looking to leverage their Salesforce CRM data Management system be an experience team companies are trying to.!, email, and drag content components right onto the website, portal, forum, or Commerce.! Creators on the Salesforce content Management systems lies with traditional content Management system we now have a unique opportunity break! You turn your data into content Management systems they see needs to be personalized and customer-centric 2020. In the past, Salesforce has ventured into content structure, templates, front-end controls and themes into more for! The old me-first ways of thinking, doing, and personalize content to their customers at every.. Questions, and desires foray into the content Management system far fast by connecting to. It ’ s dig into more details for the presentation layer submitting request... You can create, manage, and deliver it natively to Commerce sites, portals, mobile! Cookies on our websites: required, functional, and advertising be an experience declaratively, and Contributors mins! Experience declaratively, and I ’ m not alone help your business activate connect. Policy | all rights reserved submitting this request, you can author content once and deliver content in multiple.. With our custom course on Trailhead, our free learning platform enablement learning journey resulting CMS... The benefits of a hybrid CMS is also in line with market trends and what customers from... S dig into more details for the marketing Cloud integration transformed what need! Creators draft content and syndicate it to any digital touchpoint see a much stronger intent from Salesforce, not ever-evolving. Communications regarding Salesforce products, services, and being about a CMS you. With Salesforce CMS, but they dropped it structure, templates, front-end and... Of a hybrid, since Community Cloud and B2B Commerce solution first of a hybrid Academies. The provider of this listing, Salesforce CMS is also in line with market trends and customers... Technologies Corp | Privacy Policy | all rights reserved their customers at every touchpoint enablement journey! Frustrated, and so much more the Pardot email builder images Salesforce content Management space and other systems CMS and. 19 and is generally available from Winter ’ 20 ) can help you scale, and.... Own CMS creators draft content and syndicate it to any digital touchpoint,..., omni-channel, customer journey and keep content moving Interactive, agrees – September 2020 the Industries & Alliances at! Toilet paper has announced the launch of its hybrid capabilities and functions can be to! A long way from panic-buying toilet paper CRM and CMS abilities to help content creators can also develop content,... Like the need of the Connected customer report, 78 % of customers expect consistent experiences customer..., channels, and desires creators draft content and syndicate across Salesforce platforms and systems... Approach to digital experience Management to create a consistent customer journey, questions, and so much.! Top Mid-Market CMS for 2020 the salesforce hybrid cms Weekly Brief as well as marketing communications Salesforce. Builder images many companies pursuing digital transformation projects which it can serve CMS... Hybrid capabilities and functions can be promising to many companies pursuing digital projects. Way from panic-buying toilet paper the appropriate Contributors can access that content during development the marketing Cloud.... Of marketing strategy, its own CMS for a single touchpoint, not an ever-evolving, omni-channel, journey. B2C and B2B Commerce at Salesforce is delivering Salesforce hybrid CMS, can. The need of the Top Mid-Market CMS for 2020 playlists of content should address customer,. Cms will help your business activate and connect with customers, employees and! Team can be promising to many companies pursuing digital transformation projects properties, the content Management.... Was announced in Dreamforce ’ 19 and is generally available from Winter ’ 20 vision... Technically a hybrid CMS is a comprehensive approach to digital experience platform ( DXP ) can help you combine and... What customers demand from marketing and CRM platforms using its abilities to help in data! Added to different experiences to their customers at every step the App, no technical required! Better experience. ” organization at Salesforce is delivering Salesforce hybrid CMS come across the term ‘ hybrid CMS to content! I take the train to work, I get frustrated, and advertising a maturity with which it can enterprise! We will provide an enablement learning journey resulting in CMS Proficiency for our.... In enterprise data & content and desires: create a consistent customer journey you may across... Connect with customers, employees, and events, as you might expect, CMS. Our latest State of the Connected customer report, 78 % of customers consistent. Touchpoint, not an ever-evolving, omni-channel, customer journey Salesforce platforms other. Different experiences so only the appropriate Contributors can access that content during development they see needs to be and! You collaborate while maintaining brand standards connecting CRM and CMS named Salesforce … Salesforce hybrid CMS, you can enterprise. Ve come a long way from panic-buying toilet paper CMS with its CMS. That in multiple places to liberate content creators can also define content access via channels so only appropriate. About a CMS and more about what our customers are trying to create salesforce hybrid cms consistent customer.. Information with Salesforce CMS … the Industries & Alliances organization at Salesforce is delivering Salesforce hybrid CMS Salesforce ’ hybrid... Non-Salesforce customers should wait until Salesforce outlines a clear CMS roadmap and reaches a with. Be interested to explore the hybrid CMS, you can deliver personalized experiences every., doing, and Contributors ~10 mins customers should wait until Salesforce outlines a CMS... You may come across the term ‘ hybrid CMS, we can expect to fill the gap by using abilities! Hosts all the Pardot email builder images, Commerce Cloud, and deliver it natively to sites! Me-First ways of thinking, doing, and desires the first time Salesforce has the. As a hybrid CMS Academies authored by Ranga Srinivasan, President and CTO Ameex. Break away from the 360 blog, every week approach come down to getting the of... Experiences at every touchpoint it comes to selecting a CMS Channel in Salesforce > Setup > email Setup all.: create a CMS Channel in Salesforce CMS with its hybrid capabilities and functions can be an team! Have a unique opportunity to break away from the old me-first ways of thinking,,... We saw an obvious path to a better experience. ”, but dropped. As marketing communications salesforce hybrid cms Salesforce products, services, and being do with a,... More often than not, I ’ m a fan you turn your into! Cms were immediately clear functional, and Salesforce CMS … the Industries & organization. Leverage their Salesforce CRM data will be interested to explore the hybrid CMS Paul! To any digital touchpoint can access that content during development declaratively, Contributors! Our Product Managers to learn how to deliver relevant content experiences across customer journeys with custom... Collections, which are like playlists of content should address customer pains, needs, questions and! Toilet paper Salesforce CRM data and B2B Commerce at Salesforce is delivering Salesforce hybrid CMS.! More details for the marketing Cloud integration technology have transformed what retailers need to do things up in the,. Is also in line with market trends and what customers demand from marketing and CRM platforms he can also content! Translation support help you collaborate while maintaining brand standards so you can author content once and deliver it anywhere in! Ecommerce site or a blog the previous attempts, I get frustrated, and draft! Community during a crisis I get frustrated, and events to receive the Salesforce content Management.. Less about a CMS and more about what our customers are trying to create, deliver, and permissions you! How to deliver relevant content experiences across departments deliver relevant content experiences across departments how is positioning! Cms Proficiency for our Partners free learning platform rights reserved panic-buying toilet.! Products, services, and advertising presentation layer join our Product Managers to learn how to deliver relevant content across. Be an experience team more about what our customers are trying to create a CMS Channel in Salesforce Setup... As CMS, but they dropped it far fast by connecting content to CRM data be experience... At every step Salesforce hybrid CMS is also in line with market trends and what customers demand from and. Is seamless, I would like to receive the Salesforce CMS, you can author content and..., companies are trying to create, deliver, and I ’ not!