If you must, virtualize Windows and use QuickBooks for Windows instead of the Mac version. Their solutions …well….there are none for the most part other than answering your email with the same solution every time even when it does not work the first 7 times. 🙁. Everything started out well – all my accounts were displaying and refreshing correctly, including my two linked Colorado PERA accounts – 401(k) and pension. While I use Quicken as our primary method to manage our entire finances, I have also somewhat outgrown Quicken as well. Thanks! What about my tuition payments that only get paid twice a year? This was the game changer as prior to Mint, the personal finance software space was relatively dead. Just a word of caution, that if you want to spend a good bit of time setting up your Mint.com file, be aware it may not work very well at all. I pay my bills on time, my credit is ok but what I am looking for is a program that will tell me what to pay first, how much to pay and then what to do with what is leftover – if anything. I get alerts for bills that were paid off a year ago and no longer appear anywhere. Even MORE frustrating is that I keep getting the same auto-generated responses to my emails from ‘people’ like “Ahmad”, “Fariz”, “Febry” (are these even people???) Quicken has had no improvements Mint has not because there is no incentive. The most recent release, iBank4, shows that iggsoft is more interested in a flashy looking application than they are in making something that is efficient and stable. The only debt I have it is a loan for a modest house I purchased 2 years ago. We are talking about a lot of liability here. This makes it easy to access your finances on the go. Once you lose an account, and you will, there seems to be no way to get it back. I’ve had the Sync issues with Mint, so I looked elsewhere for a more reliable program. I didn’t like Chase bank much anyway. Meanwhile, nothing is being updated in my account and it’s VERY frustrating!!!! If you have over $100,000 in investments, Personal Capital is a much better fit. As far adjusting budgets, you can do this via the iPhone app. Can anybody recommend another platform that has the autolink feature with decent analytical functionality and a committed team that stands behind it? There are no custom reports. I worked with Mint support to fix this for months and eventually they just had me remove it from tracking because they couldn’t fix the problem. We have a checking account, 2 savings and a very small 401K. While my investment accounts in the US do load properly in Mint, I don’t really use Mint for investment tracking. A site is only as secure in it’s weakest link. You can specify whether you want the budget to occur once, every month, or every few months, and enter a dollar amount. When the 1st falls on weekend or holiday our direct deposit incomes and mortgage payment posts early. The iphone gets it’s data from the web site. I’ve used Mint.com for 4 months and I just love it. As someone who has been in the financial services industry for over a decade, as the interface stands right now, I can say that without having a view of account aggregation available on the home page, this app will not be as successful as it has been in the past. Kathy Yakal has been writing about PC applications since 1983, when she joined the editorial staff of COMPUTE! But it’s difficult to navigate to your overall net worth. With the last few days left to file taxes you would think Mint.com (Intuit) would have tech support available around the clock. We may also share your information with other companies, lawyers, credit bureaus, agents, government agencies, and card associations in connection with issues related to fraud, credit, or debt collection.”. I tried to phone them but could not find a phone number. Nearly 20 of the emails represent exchanges when I have received what appears to be automated responses informing me that the problem has been solved and that the trouble ticket had been closed. Links to all of the apps’ tools are located in the Overview (dashboard), so you’ll have to do a lot of scrolling to see everything. I found Mint useful for a shallow look at personal finance and as long as your finances were relatively uncomplicated, they worked well. Yes it’s horribly annoying when it happens to you, but it doesn’t happen to most people, and the problems are usually not permanent. The crazy part is that the fix for this is silly simple–allow both longer matches AND have an option for a regex expression to be entered and for both to be associated with one or more accounts. . I’ve used Mint for about a year, after having given up on MS Money. No phone number to call – just email, which is maddening! Wanting to get started on a budgeting app but not sure which one? We’ll see. Mint Customer Service, which used to send a response within 24 hours — form letter thought it may have been — now doesn’t respond at al. I started using an app called “Fund Manager” https://www.fundmanagersoftware.com/ ). These companies also spent a lot of money on security. So, great concept, great app, terrible support. Mint uses bank-grade security, which means it doesn't even have access to what you type. But it is safer with some banks than with others. Mint's main categories include overview, transactions, bills, budgets, goals, trends, investments, and ways to save. You click “pay,” the spinner spins for five minutes, then error. I had a setup problem, emailed them and it was fixed in 12 hours. Still, I’m sure I’ll find myself hunkering down in front of iBank tracking every nickel and dime of my money. The iPad app have more features than the iPhone version. Issues with Yodlee are that they show incorrect monthly balances, also every screen will show a different amount. Investor Junkie has advertising relationships with some of the offers listed on this website. ”. However plenty of caveats which people need to made aware of if they choose. This was even the case when I wrote to inform them (after a month of waiting for them to resolve an issue with my bank, which apparently was a result of Mint’s refusal to respond to a request from my bank for some documents involving information security and privacy) that I was closing my Mint account. This seems odd to me given Quicken’s integration with TurboTax. I have been trying to get support on this matter and have had five different support people tell me how sorry they are and that the problem has been escalated to their engineers. If you jump to another app and then return, Mint asks for the passcode again. The account sync problem accurately noted by Mr. Ludwig persist. (here’s my comments from my own post) – It might be a decent program (remember, you get what you pay for) but their “customer service” is HORRIBLE!!!!!!!!!!!!!!! I loved that I could tag transactions by who did the spending in my family and then compare each person’s spending in any given category (Yes, I got petty and compared how much I spend at the coffee shop each month to how much my husband spends so I could show him a chart!) Try again, does not compute. In addition, it collects the data from all your accounts and organizes it in easy-to-understand charts and graphs, creating a handy … I feel like I am talking to some front line person with no knowledge whatsoever. If you ever have a problem forget about getting it resolved. Trying to change Categories is hit or miss — some changes take, some don’t.What a mess! I have access to all my financial acts. The forums are full of people complaining about various issues, none of which get resolved. I, too, stopped at the “give us your online bank userid and password.” Really? My accounts are listing duplicate transactions and RE-duplicating the same ones day after day. It almost never connects to the accounts that I try to add to it. If you happen to have accounts at institutions that Mint plays with its great. I’m currently having a Mint sync issue / error with Fidelity Investments / Fidelity Visa Rewards. Apparently the questions were too complicated. You’ll be surprised how life-changing something so simple … However, since inception it has never been better than a 5/10. Mint is a free financial service that allows you to view your entire financial picture in one place, but its real power is in their budgeting tools. The budgeting takes a bit to setup, but I’ve found that with every budgeting program. Two of my credit cards are not currently supported by Mint. More ominously what fund to buy or bank to park their cash in. I logged into Mint and sure enough, the current status of that bill was canceled. I’ve tried everything to avoid this, including trying to find banks that play more nicely with it, just to cut down on time. ... Read Mint.com Review. balances. Thanks for the great review. The RSA getting hacked is a good example. If you can’t change that it messes up the ending and following month’s budget in expenses and income, making the program useless. I think that this software definitely plays to my OCD tendancies, but what I like about Mint is that it does not focus on my OCD. Either way, bill reminders appear on the dashboard. Mint’s problems with my banks seemed to be increasing in frequency and duration (in my last months, it was usually 2 or 3 accounts down at a time), so I gave up on them and their nonexistent customer service. It’s as if they are afraid to touch anything. I hope things change for the better considering you have had longstanding stellar reviews. Since Mint has access to your history, it can tell you what you've been doing with your money within minutes of setting up your account. I love the free credit scores and how it keeps track of my investments automatically. If you want real budgeting and accurate records, Mint is not the right choice. Based on my specific situation any software thought? In fact, when I made the switch to OSX I too invested in Fusion to maintain my use of Money. I got over my other OCDs. The site continues to incorporate machine learning in its design, making your tasks more automated and your feedback more useful. I’m up to 42 times on Morgan Stanley today and 39 on Schwab. He’ll take you back to the old school way of doing things but he will get you to debt free if you follow what he tells you. Also, my 401(k) (via Hartford) and my Mellon ISD accounts lost the ability to log in via Mint and they are completely out of date. http://moneydance.com/. (For one thing, a basic username and password as the only authentication for every user is not bank-level security, so it’s false on its face.) Does mint.com charge a fee to use the bank debit card from the bank linked to mint? They were rude and midway through the discussion disconnected from me and deleted the chat history. Any advice on what to do about Mac Quickbooks Pro 2006. I did look at YNAB but wasn’t for me, too cumbersome. It's entirely up to you how much information you let Mint track. I am getting old and on the rate occasion forget to pay my CC bill and the reminders are useful if you look at them (I sometimes get lazy, I really try not to) but Mint reminds me what bills are coming up. Can we set up Mint so that we can both enter data (separately and at different times) and have that data then reflected in our current account status? For better investment tools and more reliable synchronization, I recommend Personal Capital instead. With these three features, it sure can. Ubuntu And Linux Mint Installation. If everyone has these problems, then why aren’t more people talking about it? I use Mint all the time and can certainly recommend it for people looking for a place to consolidate and aggregate all their finances in one place. What Is Mint? So transactions from your accounts will work with Personal Capital no problem. Otherwise I suggest finding an alternate solution. I understand that it’s complex and that’s okay. Keep in mind the many recent break-ins to Fortune 500 companies services. It does not and cannot provide the primary benefit that was it was created to provide. Mint is best for individuals who want to view their spending trends and get a basic handle on their finances (without all of the details of something like Quicken). The paycheck deductions can be calculated in Excel if I want but it is really nice to do EoY calculations for taxes and just see if I saved money on healthcare by going with insurance X vs Y. I work very hard to make sure i stay on budget and Mint makes me feel like I lost the battle everytime i forget to update the income number in time. The service has mobile apps for Apple's iPhone and iPad and Google's Android. I suggest looking at YNAB which we have reviewed as well. On a side note, since I moved to Mint, Intuit put Quicken up for sale. I’m locked out of my account and can’t get help, thanks Mint. The Investments section is Mint's least informational and interactive area. I am about to discontinue using because of this–my last transaction from my ORIGINAL instance of my primary checking account stopped getting updated over a MONTH ago. Moneydance was impressive.. boasting features that rival Quicken for W but I found the interface clunky and not, shall I say, Mac-esk? After being with mint for just over a year I noticed an increase in marketing material sent my way (via mail and electronic), and on one particular credit card offer the credit card company stated that I had great credit and had a line item list, without institution names of my current credit accounts with extremly accurate balances! This is overhyped crying. I’ve used Quicken since 1984 (On an IBM XT and an Epson dot matrix) and Mint since it was beta. This newsletter may contain advertising, deals, or affiliate links. And how on earth did it get a 7/10 for synchronization in this review? It matches Loans with Assets pretty well. Besides, Microsoft discontinued Money in January 2011, so there aren't many viable alternatives around. But I think for Intuit the writing is on the wall due to a culture where customer service takes second place. Your subscription has been confirmed. Beware! I gave up when my very last email was once again answered with “oh, what seems to be the problem?” It is enough to make you go postal. But looking at Quicken’s site, I can’t tell what I can do to fix errors, etc. So when I go to enter the “Price Paid” manually, there were some major software glitches such that adding up positive numbers gave me a negative output. The auto-categorization is far from perfect, and you'll need to make adjustments from time to time. ... We review 10 of the best here. I also use mint, though I would rather deal with knowns with my setup. The right pane includes a list of upcoming bills, a spending chart, your current credit score, and a graph of your current budget versus actual spending. There must be something better out there. I’m not willing to start from scratch and live without the history, so I am closing the account the same day it was opened. I tried PersonalCapital as well but ultimately went with Mint. Thank you for putting it together. I called the credit union, changed my password, and finally updated the info in Mint. I love Mint and can highly recommend it as a quick overview of all your accounts, Savings, Credit Card, Mortgages in a single pane. Since then, they’ve bolted on some neat tools, but it remains, by and large, budgeting and tracking software. If you want more in-depth support and tools, Personal Capital is a much better choice for that element of your finances. 🙂. Mint's Goals section comes with nine predefined financial goals and the option to create a custom one. A toolbar at the top divides the site into its individual functions: Transactions, Credit Score, Bills, Budgets, Goals, Trends, Investments, and Ways to Save. Which is incredibly frustrating being a student, since I only buy my books once a year. When looking for my personal finance solution of choice, I had also looked at several online solutions including Mint, Mvelopes, Yodlee, and others. You'll probably spend a lot of time working on the Transactions page, since this is where all the data Mint has brought in from your cash and credit accounts appears. I have been waiting EIGHT days for the site to update my account with my credit union’s new URL link!! Then my Colorado PERA accounts stopped updating. Beware! And the Overview is fantastic. I appreciate your review of mint.com – especially for those of us who research before handing out sensitive information. that takes phone calls. I understand this is a free service, but it has failed to be useful. I understand and appreciate the dynamics of the marketplace, but as a longtime Mint supporter, I find this all a bit sad. As a security professional, the main reason I would NOT use Mint is simply my trust for a company like MINT (Intuit) to manage the aggregate information I process through their services. What browser do you use, have you tried different browsers or even a different platform like a iPad or Mac or Windows if you use the first two. I like Mint for the most part. Also interesting that Mint is having issues now that Intuit grabbed it up. For that reason alone, I refuse to use a product that I know has explicit (and implicit) questions around the privacy of my information. So even if crooks got your Mint password, they could only see what you have and not directly steal it. They have lots of helpful classes and a great community forum. It’s a free country … as for me, I choose not to. I have been using the retired Microsoft’s Money product (free) and find it meets my needs quit well (rental property, investments) without Quicken’s constant reminders to upgrade after 2 or 3 years — plus I found several errors in Quicken that were really pathetic. This insight makes it possible to positively affect users' financial future. I have lost count on the number of times I have complained about this and nothing changes. But for free what more can you ask for. It can be used by freelancers, non … That is true and it’s caused because Intuit wrecked mint’s data aggregation software when they bought them. Since I'm in the technology industry and deal with security all the time, I know the risks of leaving security to a third party. Within a week or so of setting up my mint.com account, some small payments showed up as multi-thousand-dollar Income items. (Nope, it’s still not corrected.) My reaction was always that it would complicate instead of streamline and I have been waiting for a good mac based small business solution. I am currently working two jobs, I have a lot of cc debt and I need guidance. None. if your finances are simple that doesn’t matter but if they are not it really does. Nothing fancy. I wold be grateful for some pointers. The recently added two-factor authentication is a nice but needed touch for any financial service. As always, caveat emptor (let the buyer beware). The last time I contacted them the rep said something like ‘I just looked at your account and I see it’s updating successfully. Thanks! Besides Quicken, as Brian in Austin noted, Moneydance is a real alternative. I’m going to continue to use the app for the time being but I like features whether or not I used them doesn’t matter I like knowing they are there. Required fields are marked *. However, since Mint was bought by Inuit, the customer and technical support has been terrible. I selected a mixture of banking, credit cards, loans, and investing in brokerage accounts. Does anyone have any ideas what to do. I have called customer service 3 times without any success. I can make reports and see where cash flow and investment accounts are at any time. Mint uses targeted advertising—very targeted advertising. Yes it will periodically fail for some accounts and it can remain broken for weeks (support can’t help). My distinct impression then is that Intuit is no longer interested in updating the software. In 2015 I finally switched to Mint. how do I get through to there customer support. My question is this. It’s so bad that as of this writing I’m actually planning to delete my account because I don’t trust such an incompetent company with my financial information. What the heck is “trends” for example. Program design is subject to change without notice, which means that features you once relied on are no longer there. Seriously – that’s the problem. I keep a budget using Mac’s Numbers program and am hoping to find a faster cheap alternative. Intuit is an old software company and an old hand a gaming the reviews. I asked a question through an email and was responded to promptly. Anyone know some really good budgeting programs? And, it’s about as effective as reporting the problems to your houseplants. I reported the problem to Mint and the issue is still not fixed. One of the key selling features of Mint when I first started using it was that there was no possibility that Mint could transfer funds from any of my accounts. That screen contains blank fields for your contact and demographic information (this helps better target your ads). Mint does support multiple mobile devices. Mint.com also has a problem with duplications–I ended up with **5** different occurrences of my main checking account, completely throwing off my balances and requiring me to spend HOURS marking duplicate transactions. 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