This family-friendly resort offers the ultimate experience, feauturing a selection of water activities, the best scuba diving adventures and tastefully decorated accommodations perfect for family vacations and … a Chankanaab Km 4.5 Cozumel, Quintana Roo, San Miguel de Cozumel, Quintana Roo Phone: 1-866-306-6113 Reservations: 1.866.306.6113. We sincerely regret that your vacation at our resort has not been as pleasant as you would have imagined and that the failures in your room, as well as the situations mentioned in the rest of your review, have been the sour note of this vacation please accept our sincerest apologies for the disturbances that these crated during your vacation since these situations represent an important deviation in our service, however, we will be happy to properly follow up your feedback and redirect these as soon as possible and be able to continue offering our guest´s pleasant experiences. The cleaning staff was also great. Yes, guests have access to meeting rooms and a banquet room during their stay. It is very close to the cruise terminal, but no ships were in so it was no problem. So without taking the presentation we did not have wifi except for paying $50USD a week for one device, (there was a total of 4 of us in 2 rooms) we will never stay at your hotel again, and not to mention the fact that if we were to pay that additional $200 for the 4 of us we would have lost that ability the minute we left the hotel anyway and would have had to pay additional fees to our wireless carrier on top of your fees. All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. 5, Cozumel 77600 Mexico. Stayed for 5 out of our 7 nights planned then moved to another hotel. Stay at this 3.5-star beach resort in Cozumel. El Cid La Ceiba Beach Hotel, Cozumel: See 2,551 traveller reviews, 1,748 candid photos, and great deals for El Cid La Ceiba Beach Hotel, ranked #18 of 56 hotels in Cozumel and rated 4 of 5 at Tripadvisor. We would like to thank you also for bringing to our attention your observations, we will be pleased to share your comments with the rest of our administration in order to verify the proper coute of our additional services. El Cid La Ceiba Beach Hotel offers a lovely accommodation in the centre of Cozumel. The room was not impressive and sink was leaking upon arrival. El Cid La Ceiba Beach offers 60 forms of air-conditioned accommodation with a safe and coffee/tea makers. girlfriend wanted to do the all inclusive option for one day and were told they could not because they did not go to the timeshare presentation!! We checked with the Cozumel Info desk - they said there are no nice beaches near the pier and strongly recommended taxi to a beach 15 minutes … We will be enchanted to having you back and restore your confidence in our resort soon. Rooms open to balconies. Prices are calculated as of 23/11/2020 based on a check-in date of 06/12/2020. This resort offers 2 restaurants, a spa, and an outdoor pool. Our guests praise the restaurant and the helpful staff in our reviews. Also too was the markup of extra excursions and jeep rentals, we got a really nice jeep rental for $40 less than you were offering it for and other excursions by just doing due diligence and researching our options on the internet that we did not have in our rooms(restaurant hotspots and wifi away from the hotel) Not worth it.... We were glad that there were no ships in port as we were last year (Royal Palace) and could not see much past the ships in port, it would have been even worse had there been ships this year. Beach front does not look at all as pictured. We are happy to read in your review that his past stay at El Cid La Ceiba Beach Hotel was an incredible holiday for you as well as that you had the opportunity to enjoy the rest of the island, your comments reinforce our commitment in continue offering the best vacation experiences. El Cid La Ceiba Beach Hotel, Cozumel: See 2,551 traveller reviews, 1,748 candid photos, and great deals for El Cid La Ceiba Beach Hotel, ranked #18 of 56 hotels in Cozumel and rated 4 of 5 at Tripadvisor. Precios calculados a 7/12/2020 con fecha de entrada del 20/12/2020. Carr. I felt that the room was a little dated, specifically the bathroom, but otherwise everything worked perfectly. Guests at the Ceiba Beach El Cid can dine at the La Chopa Restaurant and Bar, serving international food, or Trattoria Da Salvatore, which serves à la carte pizza. Near parks and a lounge pleasure to have the opportunity of serving you and regain your confidence in our.. 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