This is the third time that Billy Bishop Airport has won an Airports Council International (ACI-NA) Environmental Achievement Award. The conference has effectively condensed the macro trends of the industry, which is very valuable. Repeat winners included Indianapolis, Beijing Capital, Singapore Changi, Toronto Pearson, Rome Fiumicino, Mumbai Chhatrapati Shivaji, Delhi Indira Gandhi, Shanghai Pudong … The conference sessions I attended were very interesting, and the networking and social aspects have been very good. INTERNATIONAL. The judges valued the improvement of the airport facilities and use of innovative technologies (e.g. Aberdeen International Airport is in the running to be crowned one of Europe’s best airports. The ACI EUROPE Best Airport Awards are presented to airports for excellence and achievement across a whole range of disciplines including: The 10th ACI EUROPE Eco-Innovation Awards, in association with Airport Carbon Accreditation, will be presented to the airport that has demonstrated outstanding environmental performance and an innovative approach to environmental management. IAP candidates must successfully complete 4 mandatory courses and 2 electives within a 3-year time frame. Aberdeen International Airport shortlisted in prestigious Airports Council International (ACI) annual awards. Major Milestones. The airport secured the Award for its work on the creation of a contactless and safe passenger experience with the extensive use of partition walls and auto alerts to a dedicated Airport Care Team when passengers are not socially distancing. We use cookies to ensure that we give you the best experience on our website. Hyderabad: The GMR Hyderabad International Airport has been presented with the trophies of the Airports Council International (ACI), Airport Service Quality (ASQ) departures awards for being the ‘Best Airport by Size and Region’ and its first ever ‘Best Environment and Ambience by Size’ award recently. I have really enjoyed this year’s ACI EUROPE Annual Congress. These awards represent the highest possible accolades for airport operators and are an opportunity to celebrate the commitment of airports worldwide to continuously improving the passenger experience. On December 17th, the Airports Council International announced the winnners of the MarComCX (Marketing, Communitions, and Customer Experience) awards. On their website, the ACI is quoted as saying it "provides the platform for pursuing a constructive and cooperative relationship with the airline associations, governments and regulators. They cover 5 traffic categories of airport, including the brand-new ‘over 40 million passenger’ category. Airports Council Recognizes Winners of the Excellence in Airport Marketing, Communications and Customer Experience Awards Airports Council International-North America (ACI-NA) Dec 18th, 2020 Luke Bugeja, Asset Director, Ontario Airports Investments. It is my first time attending the ACI EUROPE Annual Congress and it has been a very positive experience. Second time since 2017 Billy Bishop Airport Has Won Prestigious Environmental Achievement Award TORONTO, April 8, 2019 /CNW/ – Billy Bishop Toronto City Airport has won the Airports Council International (ACI-NA) Environmental Achievement Award for Best Innovative Project for the airport’s successful implementation of the three-year Airfield Rehabilitation Program. The Airports Council International is a group that represents airports around the world and "pursues airports interests in discussions with international organisations" and "defends airports positions and develops standards and recommended practices in the areas of safety, security and environment initiatives.... advances and protects airport interests in important policy changes on airport charges and regulation, strengthening the hand of airports in dealing with airlines." The Airports Council International - North America (ACI-NA) represents local, regional and state governing bodies that own and operate commercial airports in the United States and Canada. Any that did win shouldn't have? The awards recognise airports that deliver the best customer experience, and are based on passenger surveys. In 2019, the airport won Best Innovative Project for the successful completion of its three-year Airfield Rehabilitation Program, which modernized the airfield with sustainable infrastructure that reduced energy usage by 75 per cent. Scroll down. Along with Torino and Cork airports AIA has been shortlisted in the Best Airport Award under 5 million passengers category at the ACI Europe Awards. Its six-course curriculum covers all functional areas of the airport business and promotes adherence to the highest professional standards. Airports Company South Africa's airports have won four Airports Council International (ACI) Awards. Established in 1997, the annual Airports Council International Environmental Achievement Awards recognize airports that strive to protect and preserve the environment through their programs, initiatives and projects. The objective of this annual award is to give exposure to excellence that will help the airport community better assess and implement the new procedures and skills needed to develop the industry’s workforce, looking at the various challenges facing HR Directors and airport leaders, such as mobility, succession planning, training, wellbeing and digitalization. This years’ judging panel for the ACI Europe Best Airport Awards was drawn from a well-respected group of independent experts including the European Commission, European Civil Aviation Conference (ECAC), FlightGlobal and Air & Cosmos. Airports Council International (ACI) has named the winners of the 2019 Airport Service Quality (ASQ) Awards. Subscribe here. Airports Council International (ACI) has named the winners of the 2019 Airport Service Quality (ASQ) Awards. Reuters.com brings you the latest news from around the world, covering breaking news in markets, business, politics, entertainment, technology, video and pictures. Sixteen airports are first-time winners this year in the annual Airport Service Quality Awards from Airports Council International. On December 17th, the Airports Council International announced the winnners of the MarComCX (Marketing, Communitions, and Customer Experience) awards. Aberdeen International Airport is in the running to be crowned one of Europe’s best airports. Are there any airports the shoud've won but didn't? Felicia Constandopoulos, Deputy Head of Marketing & Sales, Concretum, 30th ACI EUROPE Annual Assembly & Congress (Virtual Event), The annual meeting for air transport senior level executives and industry leaders, Limak Kosovo Prishtina International Airport Adem Jashari, Associate Managing Director Infrastructure Finance. Let us know have you feel about the list, and whether or not you agree! The award entries will be assessed by a panel of expert judges and key institutional stakeholders. The ACI EUROPE Awards recognise excellence and achievement across a whole range of disciplines including the Best Airport Awards (in size category), the HR Excellence Award, the Eco-Innovation Award and the Accessible Airport Award in association with the European Disability Forum. This is the third time that Billy Bishop Airport has won an Airports Council International (ACI-NA) Environmental Achievement Award. In 2020, 140 awards were won by 84 airports, which is claimed to be the largest ever number of recipients. They also include the Eco-Innovation Award, the Accessible Airport Award, the Digital Transformation Award, the HR Excellence Award and the World Business Partners … The Accessible Airport Award. Passengers vote Toronto Pearson #1 for Customer Experience as recognized by Airports Council International's Airport Service Quality Awards . They cover 5 traffic categories of airport, including the brand-new ‘over 40 million passenger’ category. I liked the format of the panel sessions, which encouraged good, open debate. Established by the ACI-NA Environmental Affairs Committee, the annual Environmental Achievement Awards acknowledge the achievements and dedication of ACI-NA members by promoting awareness more broadly within the airport community, the general public and regulators of the many innovative efforts taking place at airports. The awards were based on the ACI ASQ survey, which records passengers' immediate appraisal from check-in through to departure at more than 300 airports worldwide. Airports Council International (ACI) World has revealed the winners of its Airport Service Quality (ASQ) Awards. This award is the perfect opportunity to showcase your airport’s good practice examples and get recognition for the work that has already been done, while encouraging other airports to do the same. Past Winners: 2017 Airports Council International (ACI) World is pleased to announce the recipients of its annual Airport Service Quality (ASQ) Awards for 2017. MIAMI – At the 29th Airport Council International Europe Annual Assembly, Cork Airport was named Europe’s Best Airport under the 5 million customers rank. Haldun Firat Köktürk, Board Member and CEO, Limak Kosovo Prishtina International Airport Adem Jashari. Along with the World Airport Awards by Skytrax, it is considered one of the most prestigious accolades in the industry. Best airport by region – Africa category: Second place: King Shaka International Airport It has been good to learn about current issues in our industry, including the aims of airport investors and the latest projects. Airports Council International – North America (ACI-NA) on Aug. 18, recognized the winners of the 2020 ACI-NA Environmental Achievement Awards. Have you had any experiences at these airports that backup the winners? The ACI EUROPE Awards ² recognise excellence and outstanding achievement across a whole range of activities. ACI Europe counts over 500 airports in 45 European countries among its membership and this year’s competition saw a high level of entries in the … 2015 - Airports Council International (ACI) – Annual Awards. Montreal, 6 March 2019 – Airports Council International (ACI) World has today revealed the winners of its world-renowned Airport Service Quality Awards which recognize those airports around the world that deliver the best customer experience in the opinion of their own passengers. here has been a useful mixture of panel discussions and presentations, and a good level of interaction with the audience. Scroll down. Those are the winners! The ACI EUROPE Awards recognise excellence and achievement across a whole range of disciplines including the Best Airport Awards (in size category), the HR Excellence Award, the Eco-Innovation Award and the Accessible Airport Award in association with the European Disability Forum. George Best Belfast City Airport has been awarded an airport health accreditation certificate by the Airports Council International (ACI) for its … Along with Torino and Cork airports AIA has been shortlisted in the Best Airport Award under 5 million passengers category at the ACI Europe Awards. Sixteen airports are first-time winners this year in the annual Airport Service Quality Awards from Airports Council International. Best Airport Website, North America: Airports Council International – North America Lynden Pindling International Airport Marketing Award: B.C. The awards are given to the airports that offer the best customer experience according to the opinions of their own passengers. The 15th Annual ACI EUROPE Best Airport Awards were announced last night during the Gala Dinner of the 29th ACI EUROPE General Assembly, Congress & Exhibition, hosted by Hermes Airports¹. The 2019 Airports Council International (ACI-NA) Environmental Achievement Awards were held last week at the Airports@Work Conference in Salt Lake City, Utah. As the only global trade association of world’s airports, ACI . Airports Council International-North America (ACI-NA) represents local, regional, and state governing bodies that own and operate commercial airports in the United States and Canada. “It is a true honor for Detroit Metropolitan Airport to be named one of the Best Airports in North America within its size category in the 2018 Airport Service Quality Survey. The ACI EUROPE Leadership and Human Resources Forum, established in 2013, wishes to recognise a HR department who have demonstrated excellent leadership and human resources management among the ACI EUROPE Regular Members. Recognising that the HR management is increasingly involved in the strategic development of an airport, and contributes to the social and economic fabric of the airport community. Year. I feel the right issues are being addressed in the conference sessions. Airports Council International (ACI) World has revealed the winners of its Airport Service Quality (ASQ) Awards. The award follows MSP receiving the same recognition in 2016 and 2017. Airport Operators Council International (AOCI) and International Civil Airports Association (ICAA) merged to form Airports Council International (ACI), headquartered in Geneva and comprising of six regional offices (Africa, Asia, Europe, Latin America and Caribbean, North America, and Pacific) 1991. Airports Council International announces winners of the ACI Africa Safety Awards 2017. The airport’s success in attracting new routes, most notably the achievement of securing the first low cost No… Port Louis, 17 October 2017 – Airports Council International announced the winners of the ACI (Airports Council International) Africa Safety Awards at the 27th ACI Africa World Annual General Assembly which took place at the Swami Vivekananda International Convention Centre (SVICC) in Mauritius. San Francisco International […] We are very happy with how the event has gone for us. This year’s HR Excellence Award went to Malta International Airport. Welcome to Airports Council International Europe. ACI-NA has a rich history of recognizing best practices and individuals through its ten awards programs. Past Winners: 2017 Airports Council International (ACI) World is pleased to announce the recipients of its annual Airport Service Quality (ASQ) Awards for 2017. Airports of different sizes and in different regions around the globe are celebrating after Airports Council International (ACI) World announced the winners of their 2016 Airport Service Quality (ASQ) Awards. I have really enjoyed the event. Airports Council International (ACI) World announces the airport winners of the prestigious 2017 Airport Service Quality (ASQ) Awards. In 2020, 140 awards were won by 84 airports, which is claimed to be the largest ever number of recipients. Airports Council International (ACI) this week named Minneapolis-St. Paul International Airport (MSP) the Best Airport in North America in its size category in 2018, along with Detroit Metropolitan Wayne County Airport. It has been a good event and very busy. As an exhibitor, we have found the size of the exhibition to be perfect. The Digital Transformation Award, an initiative of the SESAR Joint Undertaking in collaboration with ACI EUROPE, will recognise a European airport that has embraced digitalisation, adopting innovative technologies and procedures to improve the safety, capacity, efficiency and environmental footprint of its airside operations. Hyderabad: The GMR Hyderabad International Airport has been presented with the trophies of the Airports Council International (ACI), Airport Service Quality (ASQ) departures awards for being the ‘Best Airport by Size and Region’ and its first ever ‘Best Environment and Ambience by Size’ award recently. You’re invited to join the celebration as we recognize the winners of the 2020 ACI-NA Excellence in Airport Marketing, Communications, and Customer Experience Awards during a virtual ceremony on December 17. The ASQ Awards are presented to airports whose customers have rated them the highest over the course of the year, based on their demonstrated commitment […] The annual Airport Service Quality (ASQ) Awards recognize and reward the best airports in the world according to ACI’s ASQ Departure Survey and the ASQ Arrivals Survey.These awards represent the highest possible accolades for airport operators and are an opportunity to celebrate the commitment of airports worldwide to continuously improving the passenger experience. “Winning an Airports Council International award is one of the greatest accomplishments an airport can achieve,” said Wayne County Airport Authority CEO Chad Newton. The awards are given to the airports that offer the best customer experience according to the opinions of their own passengers. ASQ awards and accreditation represent the highest customer experience accolade. advanced parking solution, queue measurement system) along with its investments in safety and staff recognition schemes. Meet our 2020 Annual Conference Keynote Airports Council International – North America (ACI-NA) this week revealed that Scott Pelley, the award-winning 60 Minutes correspondent and former CBS Evening News anchor […] Members of Congress Announce Framework for Infrastructure Bill That Includes a PFC Increase. I have found the event very busy, and have enjoyed the networking opportunities, including the fabulous Welcome Reception and Gala Dinner. Andrew Blease, Associate Managing Director Infrastructure Finance, Moody’s Investors Service. Montreal, 6 March 2019 – Airports Council International (ACI) World has today revealed the winners of its world-renowned Airport Service Quality Awards which recognize those airports around the world that deliver the best customer experience in the opinion of their own passengers. The first award, recognising airports in the ‘under 5 million passenger’ category, went to Cork Airport. WASHINGTON — Airports Council International – North America (ACI-NA) today announced Karen Ellis, Chief Customer Experience Officer for the San Antonio Airport System, as the 2020 recipient of the Ted Bushelman Legacy Award for Creativity and Excellence. In announcing the awards, ACI said the unprecedented number of newcomers to the winners’ category is a sign of the increasingly competitive airport industry where service is key. The Airports Council International is a group that represents airports around the world and "pursues airports interests in discussions with international organisations" and "defends airports positions and develops standards … The winner of the ‘5-10 million passenger’ category was Malta International Airport. The 29th ACI EUROPE Annual Assembly & Congress, hosted by Hermes Airports, took place in Limassol on 25-27 June 2019... Read the full report, 28th ACI EUROPE/World General Assembly, Congress & Exhibition, Brussels, 18-20 June 2018... Read the full report, 27th ACI EUROPE General Assembly, Congress & Exhibition, Paris, 12-14 June... Read the full report. The networking and social opportunities are also excellent. The Accessible Airport Award in association with the European Disability Forum will return again this year. The 16 th ACI EUROPE Awards 2020. The airport was honoured for its comprehensive employee-centric approach based on promoting information sharing, providing a safe working environment and ensuring employee wellbeing (physical and mental). Each year, MSP earned the highest score among North American airports serving 25 million to … Established in 1997, the annual Airports Council International Environmental Achievement Awards recognize airports that strive to protect and preserve the environment through their programs, initiatives and projects. From lifetime achievement to categories recognizing outstanding work in a particular discipline, our awards honor excellence at all levels of airport operations. The presentation from the Brussels Airport CEO was very personal and showed how critical leadership is. Bali, 4 September 2019 – Airports Council International (ACI) World today celebrated the commitment of airports to customer experience excellence at its annual Airport Service Quality (ASQ) Awards ceremony and gala.. The awards ceremony was held during the Gala dinner of the second annual ACI Customer … Airport Service Quality awards recognize airports that put customers first Meeting changing customer need and expectation is more important than ever Montreal, 28 October 2020 – Airports Council International (ACI) World and strategic partner Amadeus have today celebrated this year’s Airports Service Quality award winners which represent the world’s best airports for customer … Upington International Airport boasts another top position in its category. ACI Asia-Pacific, one of the five regions of the Airports Council International (ACI) and incorporated in Canada, is based in Hong Kong and represents 117 members operating 604 airports in 49 countries/ territories in Asia-Pacific and the Middle-East. The Peggy G. Hereford Award, given to the airport that receives the most first-place awards and honorable mentions, honors creativity, effectiveness in reaching audiences with a message, and the overall scope of an airport’s effort in marketing and public relations. Please subscribe to stay updated about the next ACI event. We are here to make new contacts and it has been really good. On December 17th, the Airports Council International announced the winnners of the MarComCX (Marketing, Communitions, and Customer Experience) awards. The Awards² cover 4 traffic categories of airport and aim to recognise overarching achievement in core activities such as customer service, facilities, retail, security, community relations … It has been a very good conference, with interesting sessions. The ACI EUROPE HR Excellence Award was created in 2017. Winners will be announced during the Best Airport Awards Ceremony, which will take place virtually, as part of the ACI EUROPE Annual Assembly & Congress VIRTUAL Event. Global airport trade association Airports Council International (ACI) has announced the recipients of the 2015 Airport Service Quality (ASQ) Awards. This award is the perfect opportunity to showcase your airport’s good practice examples and get recognition for the work that has already been done, while encouraging other airports to do the same. Elena Mayoral Corcuera, Airport Director, Adolfo Suárez Madrid Barajas Airport. Jordi Floreta, VP and Commercial Director, ADELTE. With regional offices around the world, learn more here. This year, we homed in on four key topics within the airport industry, and added our very first Readers’ Choice award. It is my first time attending the ACI EUROPE Annual Congress. If you continue to use this site we will assume that you are happy with it. 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