Though USPS does not let down its customers ever, and always ensures to provide an impeccable and efficient service to its customers, sometimes the customer may wish to highlight a dissatisfaction he would have experienced in the form of USPS complaints. Postal Inspection Service will handle your complaint well. Of the 5,659 complaints filed at USPS, 1,283 contained allegations of race (Black/African American) discrimination, 570 contained allegations of race (White) discrimination, 128 contained allegations of race (Asian) discrimination, 17 contained allegations of race (American Indian/Alaska Native) discrimination, 757 contained allegations of color discrimination and 2,533 contained allegations of disability discrimination. Orthodox Easter occurs on Sunday that’s why Orthodox Easter Monday occurs …. IF AT FIRST? On this very form you ask us to provide contact information for you to follow-up on this report. Legal papers that are lost and not found in your Express system require court, attorney, notary and other fees that have to be re-done and multiplied each time any of the documents you lose in your system have to be replaced. However, he has emails on ebay clearly indicating that the item arrived damaged. For information regarding the class action complaint against USPS National Reassessment And what I would expect from the call is that the carrier would deny it, as if I had nothing to do for the past two days but to make up a story. This was after pleading with her that I needed my Priority Package , It was shown to be delivered and sorted 8:58 a.m. She took my information and said she would pass it to the 76904 zip code office because that’s where I lived. These methods are explained below: You need to post your post office complaints or other complaints in a letter to the following address: If you observe an instance of the theft, fraud, waste, or abuse which is found to have been committed by the USPS or the staff of the USPS, then you can file a complaint against USPS employee with the Inspector General (OIG) at the USPS Office. Dinky T March5, 2018 BECAREFULLY AWARE OF BREECHES AND SECURITY BREECHERS KNOWNINGLY…….. Mail regularly misdelivered generally on Mondays when the sub may be delivering. Login to USPS EEO efile. It is also true that you cannot file a new (and not amended) EEO complaint with the EEO Investigator or with EEO director. Please contact me below as soon as possible. US Postal Service employees can file a discrimination complaint by mailing to: NEEOISO-Informal Complaint, U.S. Frequently Asked Questions, Commissioner Charges and Directed Investigations, Equal Employment Opportunity Data Posted Pursuant to the No Fear Act, Management Directives & Federal Sector Guidance, Federal Sector Alternative Dispute Resolution, Decision to File Complaint Pending at End of Fiscal Year, Completed/Ended Counselings/Complaint Closures, All Pre-Complaint Counselings (minus remands). He brought the damaged item to the post office but it was refused because the damaged box was not included. We are just a helping site, which solves the issues of people related to the United States Postal Services and other Package Delivery Companies of the World and gives them the best possible solution. A statement or short paragraph de… I fill out the form you provide and request my mail to be held and you don’t do it or follow up on it. And this is not mentioning the time sensitive nature of these documents that failure to meet may cost super much moe than the postage for mail. But, if your complaint is regarding one of these, then these are the next steps to follow if you wish to know how to file a complaint with USPS: To know about your post office complaint status, or for any other details or any issues related to almost anything, the users can contact USPS by CLICKING HERE. Please advise this carrier to deliver the mail correctly. Learn more… The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Every time someone of color, particularly African Americans enters the facility there is a tendency of staff to over monitor their behavior under the “pretense” staff is asking the clerk a question or looking for something; which in turn makes customers of color feel anxious, threatened or unwanted; big reason why this Post Office is usually empty; disappointing. I challenged her and said, “He’s too busy to talk to a customer?” And she said, “right now he is.” I waited at least 20 minutes and was then told the supervisor would call me. 5. When a complaint reaches the formal stage, the complaint file may be opened to those parties who are involved and who require access to it. (951) 943-3535 Theft, Fraud, or Waste by the USPS or a USPS Employee. § 3061, and 5 USC App. At the local office, after filing a form, visiting and speaking to the window clerkr because the responsible supervisor will not come to the window. It will take care of your USPS fraud report. Can I Pick Up Package from USPS before Delivery? We were having trouble with our mail delivery at that time. THOMAS ENTERPRISES ??????????? I left and she went back to her office . I HAVE A CAMERA UP . A company with more than 14 employees is subject to the EEOC … Postal Inspection Service is the federal law enforcement agency which can protect your mail system. It is the USPS customer service complaint number where you can register your complaint, Theft of items from the mail by Postal employees or contractors, Internal affairs and executive investigations, Select Yes or No when asked, “Do you wish to remain anonymous.”. (1/31/09) Reprisal Discrimination – Employee alleged, among other claims, that the Postal Service discriminated against him in reprisal for prior EEO activity when his computer access was taken away. When I was only working 5 hrs. ORMDI is committed to addressing allegations of discrimination. We do not expect to hear from you. You can obtain complete copies of the EEO laws and 29 CFR 1614 on the Internet at www.eeoc.gov. Login to USPS EEO efile. 3. Is it possible to receive a copy of the history of these complaints? EEOC complaints are handled by the Equal Employment Opportunity Commission (EEOC), the body responsible for investigating discrimination complaints based on religion, race, national origin, color, age, sex, and disability. Filing a complaint with USPS is quite easy. Postal Inspection Service or the U.S. Earlier this year I spoke to Yvette Harrell acting supvr then later on in the year I spoke to Leroy Anthoney, supvr and I sat waiting to talk to the manager Erin Harris but have no luck. Formal EEO Complaint Process Losing Your Right to Anonymity . If you have more than one discrimination complaint against an agency, the agency's EEO Office must investigate your complaints together. Failure to notify the EEO complaint processing office and the EEOC of an address change could result in the dismissal of your complaint. Postal Service (USPS), is authorized by 39 U.S.C. Free Shipping Supplies. Postal Service: All About Take Our Daughters and Sons to Work Day. When after the several failures with the USPS we had to rely on FedEx who charged $56.94 for the service that in the end was far cheaper than the money spent with the USPS in the several additional fees as stated above not to mention the stress. The supervisor was paged three times with no appearance. Title 29 Code of Federal Regulations (CFR) Part 1614 contains the regulations on EEO complaint processing for federal agencies, including the Postal Service. *Includes only complaints filed in FY 2009 where counseling was also completed during FY 2009. The USPS employees are completely out of control in elreno oklahoma.they have been holding my packages from me for days large boxes that they say was looked over.not to mention refuse to deliver any package to be signed for cause I have a dog inside the house.won’t even let me step outside and sign for them.went up to post office to complain all she did was roll her eyes and snicker in my face.this has been a battle for years first saying I had to put house numbers on my mailbox I mind you on my porch is where that’s at and my numbers are on my house and curb.I’m being targeted because the mail warrior doesn’t like us period.and I’m sick of it.I’m so mad nothing gets done. An official website of the United States government. EEO Counselor. You can get in touch with them to raise the complaint about the following: If you have the tracking number, then choose Yes and enter the same into the blank field, and if you do not have the tracking number, then select No. or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form below. The government-wide average was 344 days. I do not recieve any mail at my home address. Perris, CA 92570 Note: Whether a new incident should be filed as a new or amended EEO complaint is left to the EEO director’s discretion. An EEOC Administrative Judge has approved a settlement in the Pittman v.USPS Class Complaint in which the complaint alleged discrimination based on disability against a class of employees in permanent rehabilitation positions, on a nation-wide basis. Postal Service’s Consumer Advocate office at: United States Postal Service. Finally my papers were finally delivered on time but NOT by the USPS. According to some Orthodox Christian churches of the United States, Orthodox Easter Monday is the day after Orthodox Easter. R. You must keep the EEO complaint processing office aware of your current mailing address at all times. 202-663-4900 / (TTY) 202-663-4494, Call 1-800-669-4000 US Postal Service employees can file a discrimination complaint by mailing to: NEEOISO-Informal Complaint, U.S. Your email address will not be published. The participation rate for FY 2008 was 0.77% and for FY 2005 was 0.88%. File Complaint about Theft, Fraud, Waste, or Abuse Committed by the USPS or its Employee: Mays blvd .) There are skid marks and ruts made by driver. USPS expended a total of $4,541,324 for 3,014 complaint investigations, for an average expenditure of $1,507. The U.S. The bases of alleged discrimination most often raised were: (1) Reprisal; (2) Disability (Physical); and (3) Age. The bases of alleged discrimination most often raised were: (1) Reprisal; (2) Disability (Physical); and (3) Age. I put my mail on vacation hold at the Dayton Nevada post office. I believe the Jones address is 3204 sw quail cove y ave. Postal Inspection Service. It is interesting how this USPS form does not have a category for failure to deliver even after numerous attempts using your different services from Express to Priority to Regular mail even though this IS your primary mission and purpose. 475 L’Enfant Plaza, SW. Washington, D.C. 20260-2200. I was there at 10:30 a.m. 4. This represents a decrease of 482 employees from FY 2008 and a decrease of 794 employees since FY 2005. Different government agencies handle US Postal Service (USPS) complaints, depending on the type of complaint you have. These regulations are administered by the Equal Employment Opportunity Commission (EEOC). Mixed Case Complaints . This is not being done and I would like to see some action placed on the management that would ensure my complaint is not just words. The US Postal Service believes in the philosophy that the customer is always right. United States Postal Service electronic EEO filing (efile) Welcome to the USPS efile site. Fifteen minutes later no one had shown up. The method to file a USPS complaint with OIG is mentioned below: In the case of mail fraud or abuse which is found to have been committed by a person or a company, you can seek the help of the U.S. Carriers have been repeatedly been asked not to use my private property in brevard nc for turning around in to deliver mail to neighbors. Notify me of follow-up comments by email. United States Postal Service electronic EEO filing (efile) Welcome to the USPS efile site. Dates for the events that took place. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority had the lowest average of 100 days. Of the 3,014 completed investigations, 99.2% were timely. USPS' average processing time for all complaint closures increased from 238 days in FY 2008 to 243 days in FY 2009. My confirmation number is CAH329192804 and my mail is supposed to be held until tomorrow 11-19-18. Bases of Complaints Filed. My complaint was that the carrier was stuffing mail into my empty mailbox in a way that left mail on the ground and the mailbox door jammed. Post Office in Question After several days of non-action the customer receives a robo call asking for an evaluation of your service because stating that “providing the best service is your prime concern.” For your information, the remedy you allegedly provide for some services, ie. Equal Employment Opportunity. The Postal Service contended that the employee's computer access was taken away in accordance with USPS policy and not for any discriminatory reason. EEO Complaint Processing I. Counseling. To submit the online complaint by using the USPS OIG website or the USPS compliant form your complaint should be about one of these: If your complaint does not relate to one of these, then you can contact the USPS customer service. EEOC said that I could only get $300,000. Postal Service, P.O. As of September 30, 2009, USPS employed 5,372 (0.76%) Individuals with Targeted Disabilities (IWTD). Call with questions about stamps or orders placed online through The Postal Store ®. The USPS so called consumer advocates in Washington, DC have all refused to issue me a refund for the damaged item that l sent to my addressee. I was shocked to discover upon my return that a postal clerk had given a renter my mail. Is it Important to Put the Return Address on the Envelope or Mail? Any help would be appreciated. I correctly filled out the forn indicating that the hold was for myself (individual) and not the entire household. USPS timely processed 99.5% of the 17,054 pre-complaint counselings (without remands) completed in FY 2009. I indicated that I would pick up my mail in person when I returned. To file a complaint with the United States Postal Service, to know more about any information, to give USPS some recommendation from your side, or to compliment USPS, you can tell them one of these through many different methods. Postal Service, P.O. Find your nearest EEOC office You may use PS Form 2565, EEO Complaint of Discrimination in the Postal Service, to file your formal EEO complaint. I resigned. Required fields are marked *. COMPANIES AND GOV…………. The EEOC offers mediation services. Private FOR POSTAL SERVICE IN CHICAGO AS WELL AS ENTIRE ILLINOIS AND WORLD……… BE ADVISED OFSCAMS AND ABUSE TO STAFF AND IT’S POSTAL EMPLOYEES OUR SYSTEM MAY HAVE BEEN COMPROMIZED FOR SELECT INDIVIDUALS AS OUR TRANSPORTATION SYSTEM STATES>>>>>>>>> SEE SOMETHING OR HEAR SOMETHING SUSPICIOUS PLEASE SAY SOMETHING AS SOON AS YOU CAN THIS COULD SAVE LIVES AND EVERYTHING ELSE BUT PLEASE DON’T FABRICATE THIS IS A SERIOUS MATTER. For complaint closures with monetary benefits, the average award was $9,418. This is to ensure that they are investigated as quickly and as efficiently as possible. Yes, I do want a reply. This is a very urgent matter for our company. If you file an EEO complaint and a grievance covering the same matter, the Postal Service may defer processing the EEO complaint until the grievance procedure ends. The USPS just doesn’t care. An investigation was conducted and it was determined that the complaints had no validity. If you select No, then you have to fill the information like your name, address, contact number, city, state, etc. Before sharing sensitive information, make sure you’re on a federal government site. You cannot decide that. You can contact an EEO Counselor by calling the office responsible for the agency's EEO complaints program. John Cyncar vs USPS In the first class action case, complainant John Cyncar on April 30, 2001 filed a formal EEO complaint alleging that he was discriminated against in violation of Section 501 of the Rehabilitation Act of 1973, as amended, 29 U.S.C. EEOC complaints do not necessarily have to result in court cases. Lots of racial profiling goes on inside the post office with respect to People of Color; witnessed this behavior a number of times; generally will ignore it; however, felt compelled to make USPS aware; the situation is as follows: Let ORMDI assist you in growing a diverse workforce and cultivating an inclusive work environment. Having More Than One Complaint. Your email address will not be published. Put your Mail on Hold During Vacations with USPS, USPS Sunday Delivery & Hours | Mail on Sunday, USPS Delivery Times, Hours, and Days | Delivery Schedule, UPS Sunday Delivery & Hours | Mail on Sunday, USPS Tracking | Track Package by Tracking Number, USPS Tracking not Updating | Delivery Status is Down or not Updated, USPS Saturday Delivery & Hours | Post Office Hours. The number of employees at the place of work you’re filing against. that she would call the sheriff and have me removed If I did not leave the premises immediately . * EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006. Then, complete the next required steps. I am having a continuing problem with the PO about holding my mail. 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