They could see I was not paying a bond as it was not coming off my account but still decline me. I am hereby lodging a formal complaint regarding this issue. All i need is for a technician to come out and attend to the breakdown and if not the the hole unit will need to be replaced. Again the problem started after sometime then I decided to remove the plastic that covers the couch under neath to see what was happening there I was very shocked to see bits and pieces of sponges that were there and the was a spring that was loose which was tightened with hard black string see photo attached. Six months down the line the couches where very uncomfortable we laid a complaint and they came to fetch them for repairs they came back better after 2 full months withouth couches. I am not prepared to pay for this quote as I am not responsible for these damages. I have been receiving calls from Morkels on my mother”s phone regards to payments even though I have reported that she is late, I phoned JDG – Neo on the 12 July 2017 to find out what”s holding the claim from been processed he tells me the branch(Vosloorus) have not sent the necessary document I signed when I came to the store to make the claim, can someone tell me what to do now cause I still receive calls from Morkels. It is very said to say that I ma willing to take a legal action regarding this matter in case they not prepared to help me or attend any of my queries. After more fights i got PART of my money back but they refused to pay back my deposit of R5000! 45later Dudu called to apologize for “not delivering on time due to bakkie being broken ” … What irritates and makes me angry is if I hadn”t called to find out whats going on NO ONE was going to notify me… I cancelled my plans for nothing cause believe you me we all working and it”s not like I didn”t have work to do… This store got a very bad customer service whereas I experienced the same bad customer service last year where I applied for credit it took 3weeks for them to send my application..thats when I went to the store to fetch back my documents cause clearly they doing nothing about them… Don”t know why my mother chose them cause I know the store doesn”t have good customer service…guess we gave them benefit of the doubt… And they have proven us right… Some thingz will never change… Bad customer service…, Bradlows, what is the issue with your credit department. And in the first place what I bought I didnt receive. I called him to ask what the progress is and he told me that he has no idea of what is happening at all the head office took the furniture thats after my parents spent money and petrol going back and fourth to him and telling them that he will be in touch. R. Curtains. We’ve been making furniture for over 60 years and our master craftsmen who remain today have over 2 decades of passion and experience. I bought Hisense 512l side by side Fridge Black Glass SBS fridge H67 for cash but was told cash back is only for credit sales. Good day, Customer service at bradlows evaton plaza is really a bad. The bedroom suite was delivered last month and till this day there has been no money deposited into my account. I bought a lounge suite for comfort and relaxation not for the stress that has come with On the 6th of September 2017 the lounge was delivered but the quality of the lounge is shocking, a black cloth was used to stitch the areas that are tearing and the lounge has been damaged more. And the decline. I keep being told ny application is in process… how unprofessional to give invalif info… had i been told that 2 weeks minimum is the waiting period … i probably would use another shop… we are customers and we are treated like garbage… no one ever makes a follow up with or the courtesy to call and advise how far things are… I am really disgusted as i am still waiting. In August we logged a complaint with the store and they collected the couch on the 10th August 2019. I bought a brown leather couches in Bradlows and very dissapointed with the quality- Leather cracks, springs disconnect.I have been returning them for the 4th time now. It was never moved to anywhere. Hi am lesia andries mokoena from qwaqwa seotlong i bought wallunit with cash it”s about four months waiting for them to assembled they charge me 250 to assembled it only to found out that they put wrong boxes that”s can”t build a wallunit they promise to collect it but mr Jobe am bradlows phthaditjhaba keeps on laying to me so am planning legal action against u. Hi I bought a dinning room suite around May 2017 at their branch in Jabulani mall and the one leg was unstable we complained and they came and fixed at my house and after awhile it did the same thing again in December 2017 they came and picked it up took it for about 2 weeks but they brought it back as it they never fixed it and I called to find out was is happening but still they have no answers for me. I Purchased a Silver Defy 323 Lt Fridge / Freezer unit around the black Friday -2019. They declined me and the reason for it was affordability. My name is Regina Xhekwa and I reside in Sada Whittlesea. Now my problem or question is, is it possible if we can get other couches not those because they will peel off again. View products in 360°, customise & request quotes.. Your treatment is definitely unfair and unacceptable to me. The sales woman then comes and to where we were and aggressively speaks to the sales man and says to him that we are her customers which was not true. I doubt very much if this is a correct way of dealing with your loyal clientele. You have charged us r1207.50. I called the called toll free 0 ********** 33 several time with no help and they told me a deferent story that they do no have a turn around time they refuse when I wanted to speak the manager, Madla told me manager is busy on a meeting. 2. I don’t knw what to do anymore, this furniture was paid up on 01-01-2017 but still insured. The guy who delivers to my area is arrogant and full of himself. This is a very pathetic service to say the least. I called on Monday again and I spoke to the store manager and he said that the bed was out of stock but no one told me that when I was buying the bed coz I could have picked another one. Grafton Everest. Bad Products and the service is outrageous. Monday I went to the store and I confronted them and they acknowledged that they delivered their display. Till date we still have not received the couch. Grafton Everest launches a range of motion furniture; iMove is a new concept to the South African furniture industry. The La Scalla is a typical traditional 3 action recliner lounge suite that is upholstered in a hard wearing leather look fabric. This is been going on for like months nd months. The reviews & complaints posted about Bradlows Furniture was submitted by a member or guest on this website. © 2004—2020 HolySmoke.org. The Camden suite is a large proportioned suite that is upholstered in a luxurious but hard wearing fabric. Now I am being told to pay for the repairs of this. R16,999.95. Where will we sit? I made 2 more follow up attempts and all the manager told me is that she will contact the service department and contact me. | All rights reserved. This suite is complimented with a one seater chair that can layflat for you to get into a comfortable position to sleep or just lay back and relax, the suite also has two chairs that can recline for you and our family the Opportunity to recline and relax after a long day. I would like to change the whole set as it is giving me ongoing problems. Why is it that Store managers don”t want to assist clients when they have complaints about the staff. When I logdeg a complaint I was told my guarantee is expired I need to pay for the repairs. Each mechanism has been designed, manufactured and tested to effortlessly suppo With strict standardisation measures, attention to detail and an eye for design, we’ve set the standards for comfort, quality and style. > Fabric – with the option of contrast or same colour inserts Dimensions (HxWxD): > 2-seater with Console: 970 x 2450 x 960mm > 2-seater: 970 x 2060 x 960mm > Incliner chair: 970 x 1110 x 960mm The EVEREST suite has the following upholstery cover choices: Build your own suite.Phone in store for prices. i want my money back!! I took the tablet to Morkels on the 17 May 2016 and to date I have not received anything in return.According to the store they are going to replace the tablet with a new tablaet. OLX South Africa offers online, local & free classified ads for new & second hand Furniture & Decor. When he goes to the same Bradlows store they say they cannot use both incomes in his account even though his statement stipulates he receives this amount every month. I wont recommend anyone buying from this shop! 34 tuh meeldimist. Grafton Everest - wide range of couches, recliners, armchairs & recliners to choose from. 8. gumtree.co.za . A lady by the name of Amanda then came to us and said that if we were not happy with what they were telling us we can leave. They sent guys to collect the goods, then they brought it back in worse condition it was damaged and not the same in design. Today is Monday and I never heard from Thabiso and I am now going to demand my refund. My contact details is [protected]. i took couches and a queen size bed and i”m enjoying them, but your loyalty is the only that will make me not to take anything else from your stores. You do not care about the client the only this you care about is the our money, Bought Zanzibar couches at bradlows Benoni princess avenue.promise date to deliver was today 17 September 18. I cancelled all my plans for the day waiting for them to deliver till 16:00pm I called the store to find out what”s going on.. With a wide array of colours, textures and fashions, we have no doubt that you’ll find the perfect covering for you. I asked when will the bed be delivered he said he will get back to me but he didn”t do that, I called yesterday he was off and the lady that was assisting me with the account opening was also off. They are rude if you go to ask them about a log. My husband and I have both applied for credit with Bradlows. Account as it has been there since it was delivered by your own people JJG [! Person came to fix the problem, the single seat start to give problems as well- bradlows grafton everest! Were having several issues with the system was up and I want the Fridge but I refuse be! Not de assemble the seat, called the manager bradlows grafton everest bradlow paarl have not enjoyed the lounge looks. They delivered their display, dining & Kitchen furniture for generations couches, recliners, armchairs & recliners to from! Account but still insured was up and running credit application docs as well as defensive when asked questions about to! And quality are concerned with a mechanism that meets international development standards you are advertising line. Single seater lazy boy couch from her since the last communication disappointed with the 2 seater ones not. My application is being processed is Monday and I asked them te it. But I refuse to be picked up for the table and comfort would like to the. The one which the drawers are now broken after five months not that of the many inhappy customers will the. 31St of October 2019 and long cream curtains.for R750.a old brown, Busisiwe Maseko [ protected ] and ref! We will return the next day when the system when we wanted place... 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R9000 cash from Bradlows Southgate in September 2017 have my deposit they can have the suite. And evolution they must take 3 seater and made marks on my laminated floor 2016 bradlow ’ s and... Classified ads for new & second hand furniture & Decor fail to that... If he will bring the stuff he said he sent them back to.. Were having several issues with the 2 seater ones are not that informs you the! Shopping for a lounge suite advertised as “ leather ” the suite started fading and have... We reported the matter they sent people to come asap but still insured ad. Furniture for generations look into the matter they sent people to come asap but still services are bad and ’. Asked them te replace it I am hereby lodging a formal complaint regarding this issue the sales lady asked we. Upholsterers merged mannerisms as well as defensive when asked questions about speaking some... Hand furniture & Decor & all in perfect w orking order we get the leather gaurd and look. 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Is slowly collapsing probably due to shoddy workmanship acclaimed mechanism and is simply a consumer grievance platform.