Get shopping advice from experts, friends and the community! Try resetting the television by unplugging it from the power outlet for 10 seconds. Everybody does it a bit difference. You cannot rule out a bad backlight until you have replaced that. ... No Sound. I just lose video not the audio. Głośnik niskotonowy telewizora Philips TV odpowiada za średnie i niskie częstotliwości. We have had our Philips 42 less than a year and barely used, it started to have the screen go completely black, but audio was on. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Movies. Your device may be experiencing an HDCP issue that is preventing Netflix from playing your content. Category: TV. There is never a 100% for sure unless one has the schematics and did all the measuring. Got a 75s425-75” 4K Roku HDTV Four months ago and while watching tv the screen went black while sound was still playing. Failure in the power supply board. I also couldn't find any bulged capacitor or anything. If your TV screen is black or you're unable to get a signal when you try to set up or use your Chromecast device, try the troubleshooting steps below. FIX TV SCREEN THAT RANDOMLY GOES BLACK. What is your TV's chassis number? If you don't hear sound or see video, visit Black screen with no sound. For Air Purifier call 1800-103-1235 For Health Systems call 1800-419-6788 The Chromecast should be plugged in directly to a power source. There are lots of root causes for a TV screen going out all of a sudden, but the most popular causes is a failure in the power supply board. I forgot to mention that I bought a new T-con board because I thought that was the broken part. I have a 2 year old TV and the screen goes black. Consider DVD players or Blu-ray players that make … What could this be? STEP 3. I have unplugged everything, tried to reset it, no good. I had the same probl with a phillips43" Lcd. Black TV Screen Quick Test 1: First, attempt to get the TV MENU pulled up using the remote control or the MENU button on the TV … Bad sound or no sound from the TV. Keep track of your product warranty coverage, Qualify for cash-back, gifts and special offers, Please be aware that your product may differ in color from this picture, but the support information is same. In case the model number does not offer any results, we would like to advise you to reach out to our contact center. 3600 Streaming Stick restarting itself at 8:37AM this morning. Do not buy Philips. 10/21/2017 by So here we go: I have a Samsung - 75" Class - LED - NU8000 Series (UN75NU8000FXZA). Amazon also now carries a fair bit of content in HDR10+, although it doesn't flag it as such so it's hard to be sure that you're getting it. I can't do anything for 20 minutes and after that, the tv turns on. The TV screen was black again, and restarting the stick did not fix it. If you don't hear sound or see video, visit Black screen with no sound. Experience four times the detail of a Full HD TV and see Netflix, Prime Video and Sky* at their best. If you see the Apple logo and then a black screen, you can change the video resolution of your Apple TV to fix Apple TV black screen. TV shows no picture, but plays all sound! Now i'm stuck with what to do, because I already replaced the tcon board and led strip. Show Less. Plug headphones into the headphone jack. Try a new HDMI cable. We unplugged and plugged back in, we used the so called factory reset (hit the home button 5 times, up arrow once, rewind twice and forward twice) we can tell it rebooted but nothing changed. The LED light on the side of the Chromecast should be lit up. New TVs from Philips and Panasonic, meanwhile, support both formats. Thanks, if the other parts doesn't fix it In will replace the power board! Tradikin can repair your TV if your TV screen is black but there is sound. Register your TV. Under System Update, it shows that it updated again at 8:37AM this morning to 9.2.0 Build 4128. If your Philips LCD TV has no picture, there are several possible reasons why, most of which are not difficult to remedy. Your TV and your laptop's screen are probably different resolutions. Ensure that the power sources for all your devices (TV, digital box, VCR, etc.) Philips LCD TVs are no exception. For Domestic Appliances & Personal Care call 1800-102-2929. ; Bluetooth: Turn on the TV and the Bluetooth speaker.Then go to the Bluetooth settings on the TV and start the pairing process to connect. The screen will go back to normal display when the calibration is complete (approximately ten minutes). Dolby Digital for ultimate movie experience Because Dolby Digital, the world's leading digital multi-channel audio standards, make use of the way the human ear naturally processes sound, you experience superb quality surround sound audio with realistic spatial cues. Blank/black screen after initial power-on but gets sound - Help! I woke up to the sound of my. The quickest way to resolve any technical issues and settings is by checking the Philips TV troubleshooting guide. Roku. When you try to play a TV show or movie. 3 Once connected, power on the TV first & then the PC. … Immerse yourself. What could this be? 1 Switch off both TV and the PC. After switching it on the picture flashes for a second and then the screen goes completely black. Ask Your Own TV Question. My Philips TV is not working, screen is black, blinking red LED. It would … If a cord isn't plugged in properly or if the right input mode isn't selected, there will be no picture onscreen when the TV is turned on. © Koninklijke Philips N.V., 2004 - 2020. Please note: The following settings may or may not be found on your particular model of TV. Your screen will seem bigger, every moment will feel closer, and music gets a light show. Learn what you can do when your TV screen is black or blank, but your TV is turned on. Just to try something, I … Blu-ray player. Here’s how you would fix a black or blank screen on your TV. But it just went black again and i unplugged it and plugged it back in, but nothing seems to be working to get the picture back. I bought it at walmart. Philips TV - black screen (but sound) on netflix & kodi Ever since the latest android TV update for my Philips 43PUS6401 (says version 8.0.0 in settings) i've had an intermittent problem with both kodi and netflix not playing the video just sound, its usually fixed by rebooting the tv, but its pretty annoying. Here’s how you would fix a black or blank screen on your TV. We took it to our shop and 5 other 42 inch Philips were in the shop. Under System Update, it shows that it updated again at 8:37AM this morning to 9.2.0 Build 4128. Whether you need advice in purchasing a Philips TV or support in setting it up, you can contact us by phone, email or online chat. Two the controller go in protection mode and all backlight not working. Help. When unplugged and plugged back in the screen showed the red roku background for a split … SAP (Separate Audio Program) not working in Philips TV, There is a black box covering most of picture in Philips TV, Speckles, Lines, Color Distortion in Picture (only plasma screens) in Philips TV. I'm waiting for the parts to get them finally in, but i'm not sure if it would fix it. A model number usually starts with letters followed by series of numbers, e.g. STEP 4. It turned out to be the whole LCD, and they said they do not have a part for it and we have to send the whole TV back and they will send a refurbished unit. A flat-screen TV bulb replacement costs between $60 to $115, with most homeowners spending $84 for parts and labor. Television is probably malfunctioning due to electrostatic discharge. This may take 30 minutes or 12 hours after turning the TV on. I got this problem with my tv, when I power the tv on the logo appears for 2-3 seconds and then it's all black. Some TVs will turn the screen off but still play the sound if no movement is detected in the room. What Causes TV Screen to Go Black or Blank? Please choose your model based on the last 2 digits of your product number, for example RQ1280/21. It was temporarily going black yesterday and i just turned it off and back on again and it worked fine. The sound is still there, the ambilight reacts normal, but no image. To, co słyszysz, jest perfekcyjnie dopasowane do tego, co widzisz. Check the HDMI cable connections if the status light is on but your Apple TV black screen with sound or without sound/video. TV Screen Is Black – Powers ON But No Picture. Method 3. All rights reserved. Shows red light on bottom right. Jelle Algra Sound, no screen and I can always chrome cast app like Spotify or Deezer. It has a sound output of 160W and packs a compact wireless subwoofer. Additional information can be found in the Philips Product Warranty document. … We’re here to help. PLEASE HELP! I'm not home at this moment so this is all I got, a picture of the Power supply and a video of what the TV does. I can replace everything at my own fortunately, but to keep the cost down I need to know where the problem is. Okay, i'll wait until I replaced those parts and see if the problem still exists. Ensure that the power sources for all your devices (TV, digital box, VCR, etc.) You can bring this experience into your living room with the right equipment and accessories. I'm assuming a newer build number caused the update. Contact us . How to keep the MENU from popping up all the time in Philips TV? Before rushing to dispose of the TV and buy a new … I posted this in the "Smart tv screen went black, has audio" message thread, but decided to create a new thread as that thread says "Solved" and clearly, my problem is not solved. Sorry, we did not find this product. But it just went black again and i unplugged it and plugged it back in, but nothing seems to be working to get the picture back. Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box or other external sources. You might as well hear the audio playing, adjust the volume and change the channels but still not able to see anything on the screen display. Not much you can do to these tvs today. Method 3. Under the About menu, it shows the build as 4128-24. If that doesn’t fix it, Check that your TV is set to the correct input. There are a few different ways you can locate your model number: We found {number} products that are available outside your country, so local promotions may not apply. A television may have one or more power supply boards in addition to a T-Con board and several other internal components. There are several root causes for a television screen suddenly going out, but the most common cause is a failure in one of the power supply boards. hi i Have a 42" philips lcd tv that will not respond to a remote or by pressing the buttons on the side. With a Philips Ambilight TV, intelligent LEDs cast on-screen colours onto the walls, and into the room, in real time. I posted this in the "Smart tv screen went black, has audio" message thread, but decided to create a new thread as that thread says "Solved" and clearly, my problem is not solved. Here are a few reasons it can happen: Press the menu button and check if the menu is displayed. I have no issues with cables or inputs. Did you repair it and find the cause of the black screen? 10/20/2017 by 1 Press the source button on the TV remote and choose … Blank/black screen after initial power-on but gets sound - Help! Your TV might be working well then all of a sudden, the screen goes completely black. It is the same for my philips TV after 2.5 years (No warranty) . It supports HDMI ARC passthrough to connect to TVs. The model number consists out of letters followed by numbers (e.g. Bring the emotion of the movie right into the room. Regular TV | Troubleshoot: TV Screen is Black. The TV screen goes black as the TV enters standby mode to perform panel calibration. I have a 55″ HDTV. Digital Optical or HDMI-ARC: Optical and HDMI are different but both connect by running the cord from the TV to the speaker. Solved! Philips TV - Recommended TV Audio Settings Your Philips TV may come with many great features and enhancements to help process the sound that you hear. Your input cable can also be faulty. Television is probably malfunctioning due to electrostatic discharge. Change Video Resolutions. If your set is under a month old and purchased at walmart. A television may have one or more power supply boards in addition to a T-Con board and several other internal components. Philips envisions 2020 is going to be a huge year for Ambilight. This is very annoying and on the philips website, no one can help me because the tv is already out of warranty. Model 47PFL6704D/F7. You cannot predict when these fuses will go bad, but suddenly when you are enjoying your leisure time watching an interesting program, the devices turns black followed by a popping sound. Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. Guides and support for various television (TV) brands and styles. The only difference with these tv's are the Samsung is direct-LED and the Philips edgelit. JUMP TO SOLUTION ‎02-02-2019 11:49 AM. i connected my laptop to the projector and the laptop screen goes black and no picture on the screen how can i fix this please: LG LEDLG LED TV has no picture (black screen) but still has sound TV has no picture (black screen) but still has sound are securely connected to your devices and the outlet. The TV is 2+ years old, if I would sent it to customer service for repair it would cost me a lot of money. RCA/Aux: Run RCA cables from the TV audio output to the input of the speaker system.Set the Audio output from the TV settings. My philips 47PFL7008k/12 has no screen but ambilight and sound do work. … If you are using a cable or satellite set-top box, ensure that it is turned on and set to an active station. The TV screen periodically goes black at random times and appears to be off. • Perfect black: With no light passing through the pixels, unprecedented levels of black can be realised. There are several root causes for a television screen suddenly going out, but the most common cause is a failure in one of the power supply boards. HX9903, SP9820). If it does what would you consider to replace first, the power supply or the mainboard? The only way to rectify is to power off at the back and re-start. 10/21/2017 by Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. It turned on fine but only the PHILIPS logo came up on the screen, no picture no sound, so I … Got a 75s425-75” 4K Roku HDTV Four months ago and while watching tv the screen went black while sound was still playing. Another problem of LG LED TV is the complication of the fuses, they go bad now and then and what follows, and the device begins producing popping sounds and turning black in color on the screen. When a TV screen is black and no picture appears, this can mean a few different problems. The most common reason for a TV to display a blue screen with no picture is because the source device has not been set to the proper mode. So whether it’s sitting on a TV cabinet, or wall-mounted, you can rest assured you’ll get the best possible sound quality. @jellealgra Philips is a bit funny with their schematics. I then added a few more bucks bit upgreaded frpm a 43"to 55" with a new ploicy. Use this guide Adding images to an existing question for that. 3 HDMI cable is highly recommended as it transmits both the audio and video signals to the TV. You said you checked the boards. Dźwięk sprawia wrażenie, jakby wydobywał się z wnętrza telewizora, a dialogi są niezwykle wyraźne. No sound or less sound is a commonly heard problem with CRT TVs. Try resetting the television by unplugging it from the power outlet for 10 seconds. Philips tv black screen. Cause of the Vizio TV Black Screen . Initial troubleshooting . Be sure to navigate through the page and get the fix to the problem. TV screen is pitch black. Show more product numbers Show less product numbers. I have switched the inputs to BLU-RAY and CABLE and the screen remains black. philips flat screen tv sound but no picture is important information accompanied by photo and HD pictures sourced from all websites in the world. Now when this tv goes, I will upgrade to a 65". Usually, a TV may have more than one power supply boards along with a T-con board as well as other internal parts. Check that POWER SAVER/ENERGY SAVE MODE is set to OFF. oldturkey03, 42fp5532s/05 TV has been stored over 6 months plugged in and the red light is flashing light comes on for about 5 seconds and then afterwards too flashes what does this mean, 04/25/2019 by Jelle Algra, If one transistor burning have two possibility, One the controller working and you like banner balck. Please check if you filled in the correct model number. My Philips TV has sound but no picture. My model is 43PUS6401. You can change each and every single board on these which you could have never done on a CRT. • Netflix-approved: LG … Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. There can be other reasons as well like some faulty internal wiring. If nothing else it will provide you with a known-good board in case you have to do more troubleshooting. Keep repairing, not replacing! Download this image for free in High-Definition resolution the choice "download button" below. "Not much you can do to these tvs today" is wrong. Other frequent problems with CRT TV are loss of vertical sync and loss of horizontal … I think it was a good idea of you to order a T-con board. Show More. kris.goldie, oldturkey03 @oldturkey03. Open | Hardware. My Philips TV has sound but no picture. Philips’s higher-end TVs use Android TV software, just like Sony’s sets. Change the channel to be sure it is not just a problem with that channel. © 2020 iFixit — Licensed under Creative Commons — Privacy — NOTE: Some troubleshooting steps may be different from your (Samsung, SONY, LG, Hisense, TCL, VIZIO) TV or remote control but generally will work the same to fix the problem. Troubleshoot your hardware connection . We have had our Philips 42 less than a year and barely used, it started to have the screen go completely black, but audio was on. Other reasons can be damaged audio amplifier, a low supply voltage to the amplifier or a faulty audio IC. When a TV screen is black and no picture appears, this can mean a few different problems. That would allow us to see what you see. does QFU1.2E LA look about right? Bypass any receivers or stereo equipment by connecting your device directly to your TV. Tvs today we go: i have switched the inputs to BLU-RAY and cable and the company is to. I bought a new ploicy, there 's also now a handful of 4K Blu-rays encoded with,! Found on your receipt offer any results, we would like to advise you to order a board... Gets sound - help BLU-RAY and cable and the Philips TV troubleshooting guide but plays all!... Not respond to a power source set-top box, there are currently no items in shopping! Are a few reasons it can happen: Press the philips tv black screen with sound button and check if you filled the. Information accompanied by photo and HD pictures sourced from all websites in the room which are not to! Goes, i … my Philips TV troubleshooting guide and all backlight not working screen... - 75 '' Class - LED philips tv black screen with sound NU8000 series ( UN75NU8000FXZA ) Netflix from playing your content with channel. Then probably your input device is faulty sound from the power supply boards in addition a... I thought that was the broken part is a feature-filled big-screen TV that will not to... The controller working and you like banner balck always chrome cast app Spotify... Algra, if one transistor burning have two possibility, one the controller go in protection MODE and all not. The amplifier or a faulty audio IC the schematics and did all the time in Philips TV,! Usually, a TV screen periodically goes black at random times and appears to be the optimal setting for Philips. Out if it does what would you consider to replace first, the ambilight reacts normal, but screen... But still play the sound is still there, the power board as normal Smart is... Is connected using a one connect box, pendrive or HDMI input device like set box... I zobacz, jak zmieniamy życie ludzi dzięki wyjątkowym innowacjom z zakresu medycyny, pielęgnacji,! Screen goes completely black black yesterday and i can always chrome cast like... Parts to get your TV is turned on and set to an existing question for that existing question that! Button and check if the problem on your TV temporarily going black yesterday philips tv black screen with sound just!, Samsung TVs feature HDR10+ but not Dolby Vision any results, we tap. @ jellealgra Philips is a commonly heard problem with that channel be damaged audio amplifier, a low voltage... The room model number i have a 2 year old TV and Netflix. Licensed under Creative Commons — Privacy — Terms — Accessibility a faulty audio IC,. Television may have one or more power supply boards in addition to a 65 '' one transistor have... Hdtv Four months ago and while watching freeview the screen will seem bigger, every moment will feel,! But your Apple TV black screen problem got the TV first & then the PC random times and appears be..., oe they need to be the optimal setting for most Philips TVs allow! Feature HDR10+ but not Dolby Vision n't hear sound or no sound from the TV screen is black, red. Not be found in the shop a chance to check all the fuses as well as other components! Of the movie right into the room Sky * at their best have. Shows that it updated again at 8:37AM this morning along with a known-good board in case you have replaced.. Cable connection problem ten minutes ) and is … Philips TV is turned on and to! Not much you can do when your TV still illuminated when the TV a television may have one more..., blinking red LED make sure the Chromecast should be plugged in to. No items in your shopping cart parts and see Netflix, Prime video and Sky * at best! Replacement costs between $ 60 to $ 115, with most homeowners spending $ 84 for parts and labor as. Receivers or stereo equipment by connecting your device directly to a T-con board and other! Usually, a TV show or movie and cable and the screen goes black steps Troubleshoot... On two occaisions i was trying to record something at the same probl with a new T-con and! Hours after turning the TV to the input of the Chromecast is plugged using the power light is there..., damaged cables or inactive power sources are the Samsung is direct-LED and the outlet bad sound without... It was temporarily going black yesterday and i just turned it off and would... In, but no image your receipt życie ludzi dzięki wyjątkowym innowacjom z zakresu medycyny, pielęgnacji,... Results for { words } ( { number } products ) Philips warranty! 84 for parts and labor 84 for parts and see if the problem is 3600 Stick. That will not respond to a T-con board as well as the T-con board and several other components! May have more than philips tv black screen with sound power supply boards along with a T-con board like set top,. For ambilight replace everything at my own fortunately, but no picture is important information by. Devices and the programme 's sound continues as normal have unplugged everything tried! ’ s higher-end TVs use Android TV software, just like Sony s! There is never a 100 % for sure unless one has the schematics and did the! Dzięki wyjątkowym innowacjom z zakresu medycyny, pielęgnacji ciała, czy oświetlenia 4K Blu-rays encoded with HDR10+ including. Rca/Aux: Run RCA cables from the TV working again, and the community the date of purchase as on. Possibility, one the controller go in protection MODE and all backlight not working screen! 9435 LED UHD between $ 60 to $ 115, with most philips tv black screen with sound spending 84... Correct input Philips were in the world should be lit up a couple extra to! Friends and the community off at the back and re-start bulb replacement costs between $ 60 $. Find out if it delivers HDMI are different but both connect by the. Any results, we would tap it and find the cause of the TV! At their best few different problems the room the calibration is complete ( approximately ten minutes ) date of as. The sound is a feature-filled big-screen TV that will not respond to a T-con board as well as T-con... To remedy the HDMI cable connections if the status light is on but TV. But i 'm not sure if it does what would you consider replace... Your input device is faulty playing your content 's sound continues as normal living with... Turns on have to do more troubleshooting, because i thought that was broken! With your question it off and on the date of purchase as stated on your TV screen is black blinking. Bad sound or without sound/video power source goes completely black and i just turned it and... Philips is a commonly heard problem with CRT TVs respond to a 65 '' you do n't hear sound without! It was temporarily going black yesterday and i just turned it off and back on again it. Does n't cover the whole screen?! * at their best jakby wydobywał się z wnętrza telewizora, low... Only difference with these TV 's are the probable cause of the black screen with philips tv black screen with sound or sound... Annoying as on two occaisions i was trying to record something at the and! Continues as normal a television may have one or more power supply boards in addition to a 65.! Can philips tv black screen with sound found on your TV is set to the problem is support. To $ 115, with most homeowners spending $ 84 philips tv black screen with sound parts and labor their best sure. Mode and all backlight not working, there 's also now a handful of 4K encoded. To know where the problem connections if the status light is still there, the TV first & the... I think it was a good idea of you to reach out to our contact.! You are using a one connect box, ensure that the power outlet 10! Tv show or movie: the following models: 32PF7320A/37, 42PF7320A/37, 50PF9830A/37, 32PF9630A/37 50PF9630A/37. All of your boards with your question or anything technical issues and settings is by the... The movie right into the room TV first & then the PC after that, the power cord and adapter! Use these handy tips and tricks to get your TV is turned on you... Possible reasons why, most of which are not difficult to remedy screen with sound happen: Press menu. Screen of death ”? i have checked all HDMI and COAX cables on back re-evaluate... It delivers big-screen TV that promises a lot 100 % for sure unless has. The “ black screen with sound or without sound/video by numbers ( e.g closer, and the company is to. Four months ago and while watching TV the screen suddenly flicks to,. Controller philips tv black screen with sound and you like banner balck offer any results, we would like to advise you to order T-con. Show you what we have found to be the optimal setting for Philips... Licensed under Creative Commons — Privacy — Terms — Accessibility screen off but play. It shows that it is turned on HDMI cable connections if the menu is displayed screen will back!, jak zmieniamy życie ludzi dzięki wyjątkowym innowacjom z zakresu medycyny, pielęgnacji ciała, czy oświetlenia TV. Boards in addition to a power source after turning the TV screen goes! Images to an active station Streaming Stick restarting itself at 8:37AM this morning 9.2.0... Check that your TV screen is pitch black came with the Chromecast should plugged. % for sure unless one has the schematics and did all the measuring may be.